Daniel's Jewelers — Local services in Sugar Land

I can’t say enough great things about Daniel’s Jewelers at First Colony Mall in Sugar Land. I had a ring that was extremely oversized and, after calling dozens of jewelry stores with no luck, I came across Daniel’s Jewelers through a Google search. From the moment I called, Amy’s warm and reassuring presence over the phone put me at ease. She invited me to come in, even though the ring wasn’t originally purchased from their store.

When I arrived, Amy and Geeta went above and beyond to help me. They brainstormed several solutions and worked closely with their jewelers to find the best option. Despite the holiday season and their busy schedule, they ensured everything was expedited to meet my specific needs. Their customer service was outstanding—they not only made me feel comfortable but also handled the entire situation with care and professionalism.

If you’re looking for a jewelry store that truly goes the extra mile, I highly recommend visiting Daniel’s Jewelers at First Colony Mall. They’re unlike any other jewelry company I’ve encountered and will do whatever it takes to make things happen for you. Thank you, Amy and Geeta, for your...

We just had the most wonderful experience at Daniel's Jewelry in First Colony Mall, Sugar Land, TX. Tony greeted us and offered to clean my wedding and anniversary rings bought elsewhere. While he did that Bill, showed us diamond earrings. As we were looking at all the earrings, he asked great questions to narrow down what I was looking for. He listened very carefully and suggested the PERFECT pair. I didn't know what I was looking for, but knew I would know them when I saw them. We had looked at several other jewelry stores and I had not found anything I loved. Needless to say, we bought them. Garret helped with check-out. They all worked together as a team. It was a very...

Was told before our purchase we could get a ring resized for free if we needed to. Took it back 4 days later to get it resized and they said no it will be $100. Reminded them that we were just here on Sunday and that you said we could get it resized for free but they said no sorry must have been miscommunication. We know we didn't hear incorrectly because it was a big talking point on if we needed it resized or not in front on the sales man and he assured us that they would gladly resize it for free. I will never buy anything from them again and buyer beware of...