CVS — Local services in Suitland

The WORST pharmacy to go too. Traveled all the way their because the other cvs didn’t have my 10 month old medication. Filled it in on Friday took any hour for them to place the order to tell me it would be available Saturday evening. To having to call them which took them several attempts of me calling and waiting for hours on the phone for them to tell me that they didn’t have the medicine in stock and it wouldn’t be available till Tuesday. Again never received messages or phone calls , and again calling several times and waits for hours on the phone for a nasty attitude women to answer and tell me that THEY DIDNT KNOW THEY WERE OUT AND THAT i could buy it over the counter. Then to place me on hold for 30 minutes and “NOT APOLOGIZE FOR HER MISTAKE” that she was wrong and they only had partial and they would fill it and it would be available Tuesday night. Came in today in the evening waited for an hour before someone to help me, only to find out it wasn’t filled and that they would give me a “CALL TONIGHT”. Needless to say i went off because it was for my 10 MONTH OLD BABY!!! wasted gas, and time, For them to do nothing and tell me nothing. PLEASE DO NOT FILL HERE!!! The pharmacist acted like they didn’t want to be bothered by the people or their employees for that matter. Go to Safeway, Giant, target etc other then CVS. THE WORST SERVICE EVER! I would love to give it...

My recent experience at the CVS Pharmacy in District Heights was, without a doubt, the worst I’ve ever had at any pharmacy. I have never felt so disrespected, ignored, and belittled in a customer service setting. The way I was treated while simply trying to get a medication refilled left me feeling as if I was a burden rather than a patient in need of help.

Their complete disregard for patient care is shocking. Instead of being met with assistance, I was met with coldness and inefficiency. It’s alarming that a place responsible for helping people with basic, essential needs, like refilling a prescription, could be so ill-equipped to handle those needs. Whether it’s due to inadequate training or a lack of compassion, the result is the same—an unacceptable experience for patients who rely on their services.

Until the pharmacist and employees are better trained to handle customer service and patient care, I cannot recommend anyone depend on this pharmacy for anything more than basic items like cough drops. Avoid this pharmacy if you’re in need of real assistance because I have never felt more...

The cashier was nice, it was her first day. The management team thought it was acceptable to leave her in the front by herself, and for every person that was not just purchasing merchandise she had to call the someone to assist her. I was in the store for about 20 min and she called Anthony up on almost every person due to returns, price lookups, and pictures.

Anthony was rude and not very intelligent. I wanted to print one picture and needed it immediately. Since there was no sign that stated only 1 hour prints, I chose the prints in seconds option. Anthony said only 1 hour works, so naturally I said you guys should put up a sign. He then said we had a sign but a customer took it down. This doesn't make sense especially since there is a printer right in the front of the store, they could just print out another sign stating 1 hour...