I went here for my 20-week pregnancy anatomy scan three weeks ago. While it’s during unprecedented times in the midst of a Covid-19 outbreak, the medical arts center professionals made my visit both reassuring and highly efficient. I received clear instructions and directions ahead of my appointment, was dropped off by my husband in front of the building while I went in myself, got a quick temperature screening in the lobby and answered some standard questions to rule out any Covid-related symptoms, and went to the fetal maternal section to sign in. The environment inside the FMC was relaxing and clean, and the staff who greeted me were friendly. I waited for 3 minutes, handed in my pre-filled forms, and went in to get my comprehensive ultrasound from the doctor. All medical staff had proper PPE, I had mask and gloves on, and my entire visit was under 40 minutes. During the scan, I got to ask questions and had detailed explanation of what I was looking at on the screen. In a few days, my OBGYN and I received the summary and everything checked out fine. This was my first time visiting after getting a referral from my OB and I’d highly recommend other pregnant women to use the facility and consult the...
Read moreImagine having a pregnant wife and having to go to the hospital for some tests in the midst of the COVID-19 breakout. Obviously, not near the top 99.9% of places we’d like to be. BUT, the team at overlook made the process as seamless and safe as we could have wished for. Besides properly spacing out appointments to limit contact amongst strangers, they had us call them 10 minutes before the appointment to confirm that my wife was not showing any signs of sickness nor was within the company of any high risk individuals within the last two weeks. Other safety measures included taking her temperatures upon arrival and only letting the patient into the building. The staff was friendly and professional, and finished the exam in...
Read moreImagine having to take your pregnant wife for a check up during the Covid quarantine. Then imagine having to do it at a hospital!!! Thank goodness for the team at Overlook’s MAC. Starting with the pre-arrival phone interview to pre-screen for Covid risk, to temperature screening upon entry, to proper check in with security, and then to the soft handling by the excellent staff, this appointment was a seamless experience, done by professionals with an eye for safety, comfort, and ease. Even though family members were not allowed to accompany, it at least gave me, the husband, the peace and quiet I deserve while waiting outside...
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