Le Creuset Outlet Store — Local services in Sunrise

Le Creuset has been creating porcelain enameled cast iron pots since 1925 in it's foundry in Fresnoy le Grand, France. The proper name is the ever-original French oven. The company is famous for their Dutch ovens which were invented by the Pennsylvania Dutch in the 1700's. They created a pot with a lid and Le Creuset perfected it by adding an enamel no stick bottom inside the pot. The process to create a pot takes 10 hours and involves 12 steps. A sand mold is created and then the piece is smoothed by hand and enameled. Every piece is hand inspected by 15 people before it is ready for sale. If an item does not pass the test it's melted back down. The first color the pots were offered in was orange color called Flame. The color was inspired the hue of molten cast iron in the flames of the foundry. The products have now expanded beyond pots and the colors beyond flame. Although the pots are great for stews and soups you can actually do much more like fry, bake, and braise. Le Cruseset is sold in 60 countries around the world.

I recently purchased a Le Creuset Pot from a retailer. I have wanted one for 10 years but it's price tag always put me off. After throwing out yet another non stick pan that lost it's coating I threw in the towel and decided to invest in a piece of cookware that will last. I snapped a picture of my new pot and posted it to the internet. When one of my friends saw the picture she asked if I knew about the outlet store which I did not. This Le Creuset is one of 70 outlets in the the United States selling overstock and discounted pieces. It is located in the outdoor Colonnade section of Sawgrass Mills Mall which sells the luxe brands and which I seldom seem to visit. What else have I been missing out on?

I came by the store after a dinner at the mall and was instantly impressed with the selection. I met Alan and Demetrius who gave me an education in Le Creuset. One thing I learned is that the color I picked marseille blue is not as popular anymore so I may have trouble getting additional pieces. I got to see the Caribbean Blue color in person and fell in love. It seems like the perfect tropical color for South Florida and I may change my pot to that. Also they had a very similar pot to the one I purchased for $100 less than what I paid! I also learned they carry non stick pans which they swear will not lose it's non stick coating. I was impressed with the array of other products in the store from soup tureens to kettles and mugs. I am going to return my pot and do a little more research before picking my next piece. When I do I will be shopping here and...

I feel compelled to share my dreadful experience with Le Creuset cookware, particularly their non-stick pans. A few years ago, I was swayed by the brand's reputation and decided to invest in their expensive non-stick pans, not just for their apparent quality but also for their alleged "safe non-stick technology." However, what I later discovered was a complete deception and a clear lack of concern for customer health.

After years of using these non-stick pans, I noticed the coating starting to deteriorate. Upon further investigation, I found that these pans contained toxic chemicals like PFOA and PFOS, which are released when the pans are heated to high temperatures. These chemicals have been linked to serious health issues, such as hormonal disruptions, liver damage, and cancer.

I felt betrayed and angered to learn that Le Creuset had been marketing non-stick pans that could jeopardize consumers' health. Had I known about the potential risks, I would have never purchased their products in the first place.

My frustration only escalated when I reached out to Le Creuset's customer service to express my concerns and seek a resolution. After enduring long wait times and several unhelpful conversations, the only response I received was an offer to replace a single pan. Just one pan after using several of their toxic products for years? That's simply insulting and shows a lack of commitment from the company to properly address this grave issue.

Le Creuset's lack of transparency and indifferent attitude toward the safety and well-being of its customers led me to discard all of their products and vow never to buy anything from this brand again. As a consumer, one should be able to trust a company's claims about the quality and safety of their products, but Le Creuset has proven itself willing to deceive and dismiss legitimate customer concerns.

Please research and consider safer and more ethical alternatives before investing your money in Le Creuset products.

Beware of dangerous pans!

I throw them away and bought a healthy set, it is my responsibility...

Not a store review, instead a product review.

Abysmal customer service and a company culture of not standing behind their product was my experience with this brand.

I purchased a 10 piece set. Within 6 months, the first larger pan started to warp. I thought that perhaps it was just a one off, then the 2nd smaller pan started to warp as well.

Nothing extreme, however, enough to take notice. All others are fine for the time being.

I contacted customer support, they asked for a picture which I emailed them and after a few days went by, they said there’s nothing they can do and won’t replace it.

No explanation as to why. I never cook with high heat and seeing a Test Kitchen torture test (they heated the pan to high heat and immediately dipped the pan in an ice bath, only to warp the pans ever so slightly) that convinced me to buy them.

It’s unfortunate because of the lack of insight and support from this company that I will never give them a dime of my business again.

Your millage may vary, review trust pilot, google and other sources with the same experiences as I have. If you use these pans daily, they may experience failure shortly and know that Le Creuset is capable of telling you to...