I was driving on interstate 83 in Harrisburg on 2/8/18 when a Rent A Center box truck entered the highway with snow and ice still on the roof. As the truck sped up the ice came flying off and struck my vehicle, breaking the windshield. The driver did not stop despite the large amount of ice coming off the truck. I made a report with the State Police and the Trooper made contact with Rent A Center. On 2/9/18 I was contacted by Rent A Center's insurance co. As of 3/1/18 my windshield is still broken and they have made no moves to fix it. The insurance co. (Sedgwick) stated that they needed to determine "fault." Let that sink in for a moment... Ice came off of a Rent A Center truck and damaged my vehicle; who could be at "fault" here (rhetorical)? Maybe Rent A Center could rent me a replacement windshield. Anyway, when I call the insurance co. the phone message states it is specifically for Rent A Center claims. Five plus phone calls and voicemails later and they still have not returned my calls. A google search of Sedgwick found that it has a one star rating. For comparison my local post office has a 2.6 star rating. Why would Rent A Center do business with a one star rated company unless they want people to be so frustrated with the process they give up and pay for the damages themselves. Here's an idea for a new corporate slogan: "Rent A Center, profit before people." Thanks for being a standup...
Read moreRenter Center took my computer since October 2020 to fix it and they lost it. They gave me a cheaper low end computer to hold untill they get one that is compatible to what I had. They have been given me the run around with a lot of excuses as to why they can't replace my computer. They keep saying they are waiting for new orders to come in that matched my computer. I called the corporate office who put me on hold for a long time. When I get someone they act like they can't hear me then hang up. This is done everytime I call them. My computer was a good computer and I paid a lot for it and they refuse to replace my computer with one that is compatible. Instead they keep making excuses. Very shady company and if going to court is what it will take to get my computer back or one that is similar,...
Read moreMy mom had a couch delivered today and as I was getting ready to make my bed I saw an adult roach🪳 crawl out of it trying to go behind my bed it had an egg hanging from it so I imagine it was trying to go behind there and lay eggs😡 then I found a big nasty used bandaid in the couch and dog hairs like this is how roaches spread and nobody has time for that I get mistakes happen but this clearly says the couch wasn't checked or cleaned after the last person had it.. we had to sit the couch out on the back porch because we were afraid more where gonna come out and they don't open again until Monday so it'll be on the back porch...
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