Jos A. Bank — Local services in Sycamore Township

I don’t even know where to begin with how terrible our experience was with them when it came to our wedding suits. First, all the guys picked up their suits and their ties and pocket squares were two different colors…. My husband didn’t receive a pocket square at all and neither did our fathers. On top of that, one of the groomsman went to pick up his suit and the lady working was extremely rude to him, and when we called to fix the problems they seemed to have caused they were being so rude and wouldn’t do anything to help to fix it, our wedding day was 5 days away when all of the problems were happening. The last thing that happened was, my husband had a credit and wanted to put his credit on for his best man’s suit and they told us it was okay if we left and that they would call and fix the balance on his suit, WELL when it was getting returned they never figured it out and wanted to say he needed to pay for the suit and what not. It was one thing after another, we had to make and order pocket squares for everyone. I will never be using them again, and would never recommend. Spent over $250 on suits and everything just for it to be all wrong and cause so much stress and not one single person tried to actually help. We got recommended and it was the worse...

Picked up a suit for a wedding here and the woman who helped me initially was extremely nice and took her time to make sure everything was right and how I wanted. I was called when the suit was ready but didn't pick it up for about two months after. I was happy that I wasn't constantly being called or emailed about my suit being ready. They let me pick it up on my own time.

I just picked up the suit today and the gentleman in the store Michael was extremely helpful and fast getting everything in order for me. He was helping two customers when I walked in and still took the time to greet me and ask me what brought me in today. He then managed to get my suit within five minutes while juggling multiple phone calls that came in. He was awesome!

The store does have mask requirements posted but only the employees were wearing them. Why any store in July 2021 would require masks, even by its employees, is beyond me. But the signage should be removed because no customers in the store were wearing them and frankly they shouldn't be bothered to. The same goes for the employees. Whoever is making these mask regulations on a company basis needs a serious education in viruses and vaccines. It is ludicrous to mandate them...

Every bit of AMAZING !!!!! The black male associate and Ms.Pam helped me and my brother out immensely. The entire staff was welcoming but those two employees stood out the most and went over the top with outstanding customer service !!!! We had been to 12 suit stores with NO LUCK , but they came through and even if they couldn’t help us particularly they were more than adamant about seeing they helped us with finding a red suit. We had been on a wild goose chase for 2 days , and driving 100s of miles, we went to Monroe outlet , kenwood mall, tricounty mall , north gate , kg , and Folchi’s. All with NO LUCK !!!!! However this store was our last choice but the BEST choice. I e had no idea about the suit world and now I am so informed on vocabulary and the whole 9. I feel confident on my next suit venture , most of all my brother was DELIGHTED & HAPPY 😊 You guys saved the day and I HIGHLY RECOMMEND THIS REMARKABLE STORE. They weren’t push overs or in our pockets they were more about pleasing us and not just making a sale, quick to take measurements of my brother the precise way , eager to please us and meet our needs. SHOP HERE FIRST you can rent or buy !! The selections is RENOWNED this is a one stop...