Hands down my favorite store to shop at. Iām not going to lie at first I was intimidated by this shop because I had had some bad experiences with luxury shops but I quickly I realized that this one was very different. I mainly shop online these days but Sunni Spencer is the one place I will make time for because of the stellar customer service and the beautiful/thoughtfully curated selection of clothes, home decor and accessories. This store is a true gem, unlike many other stores, this one feels genuine and like an escape from everything. Whether you are looking for a gift or something casual to wear or for a vacation you can find it here. You can tell that Sunni pours her heart and soul into her store and goes above in beyond in creating a genuine and beautiful environment/shopping experience. Sunni even remembered that I wrote a review over a year ago and expressed her gratitude which just goes to show how much she cares about her customers and her store. The store smells amazing thanks to the specially made candles and diffusers. I purchased a couple of Sunniās diffusers and candles for my home and it makes me happy every time I smell it. Iāve bought several gifts for friends and family from here including gifts for my husband and they have all been such hits! Admittedly Iām pretty shy but I feel right at home at Sunni Spencerās since Sunni has taken the time to get to know me and treat me with such kindness as well as her whole team. I feel like itās few and far between these days that you can go into a shop and they remember you. I always enter and leave feeling like and VIP as...
Ā Ā Ā Read moreReally deplorable customer service. I ordered an expensive dress (which was delivered 7 days after I placed the order) I requested to return it the day it arrived. They took 2 days to respond and then sent back a message accusing me of trying to return the item 2 weeks after ordering (what??? Where did they come up with that?) and that they require the item to be back in their store within 10 days of order placement. Contrary to their return policy which says the item must be SHIPPED within 10 days.
I paid for my own return shipping and 2-Day Priority Mail to send it back as quickly as possible. More than the store bothered to do.
Being a small business (as they reminded me), I EXPECTED a message saying āSo sorry the dress didnāt work out. We will be happy to refund you. Let us know if we can find anything else youād love!ā This store is a disgrace to small businesses. Iāll be taking my...
Ā Ā Ā Read moreMy favorite store in all of Tampa! There's nothing not to love here- selection is amazing, interior is beautiful & tranquil (sends you into another dimension). It smells divine inside- scent is truly everything. I really appreciate luxury and quality, so coming to Sunni Spencer gives me exactly what I want when I need all things for vacation, a night out, or a day at the beach. She has the best loungewear brands, candles (Baobab- amazing) and diffusers! The fact that this store in located in Hyde Park is another huge plus for me- I can literally make all of my stops without having to make a trip to the mall! I will be a loyal client...
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