Tamworth Division of Motor Vehicles — Local services in Tamworth

I have to say I am horribly disappointed with my experience today with Kathleen (maybe it was Katharine. "Supervisor").. I had called yesterday and made a reservation for today the following day after asking what I would need to bring. It's an hour drive from me and closest DMV to me so I wanted to be certain. Kathleen told me to bring my deed, birth cert, ss card, utility bill as I was transferring out of state license to NH resident real ID driver's license. I arrived on time and Kathleen was helping the 3pm appt sign into kiosk. I was scheduled before them. She motioned to the mother and teen daughter getting id to come up first. Had small talk for 30 min about jewelry, high school, knitting, etc.. then called me. Was rude and unhelpful. Extremely rude and unhelpful told me I brought wrong paperwork and was speaking slowly as if I'm stupid or something.. tells me my deed is for housing support .. as if I'm on housing support or aid of any kind lady.. she finally finished her rude statements talking to me slowly and gives me my temporary license .. i just drove an hour to get home and look the card over. It's a class D (I'm class c and clearly checked that box and she acknowledged clas c)... It was issued today 3/29/24.... It says it expires 5/28/24.... Thank you for your lack of kindness, lack of consideration, poor people/communication skills, and lack of attention to detail on your job. Guess I'll be taking Monday off as well and driving an hour back again now! Thank...

I understand the receptionist has to deal with unhappy people all day, but the horrible attitude and talking down to me the entire time was unnecessary, I understand waiting an hour and a half, but there is no clear instruction for sign in and the documentation required on the website was incorrect. Going to the DMV is always a pain, I get it, but at least the Dover DMV has their sign in process together, even if the Tamworth DMV is the size of my bedroom they could try to make it easy instead of being condescending during my entire experience. I mean come on, minor improvements can take care of every...

This is consistently the most unprofessional office and only serves to frustrate the people that require assistance! You are literally greeted with “how can we find a problem for you today”. Not EVER, “ how can we help you today” . My Mother literally had to see medical attention after 3 times being turned away for foolish fabricated issues just to have her license renewed. How those employees can enjoy making people so stressed and frustrated on a daily bases is puzzling. I will be writing a formal complaint to Director John Marasco and CCing it to the Governors office. This...