NM Human Services Department — Local services in Taos

My card along with my wallet was stolen on Dec 11. I went to the Taos office to report it and get a new card the very next day. The woman I spoke to was friendly and told me it would be ok and to wait 7-10 business days. So today Dec 28 after waiting at least 12 business days I called in and was told my card was never canceled and a new one was never ordered. The woman on the phone hopefully has sent me a new card with a fee for a lost card. How could this be? Why doesn’t the Taos office know what they’re doing? She told me to call in my Medicaid but not food stamps and the woman on the phone said this has happened to her again and again where people called weeks later to order a card that never was canceled and never arrived by mail. Anyway, I’ve had experiences at this office with extreme waits, with apathetic attitudes and confused social workers but this...

If you don't go in person, your case won't move forward.

Also, I became a student recently, and was told my status as a full time student bars me from receiving food stamps.

I'm just as poor as I was before re enrolling in school.

I'm actually trying to contribute here, I'm taking 30 - 36 credit hours per year, I'm a straight A student, I'm on track to become a "productive member of society," but I'm broke and hungry.

I know a student that goes to my same University that gets full SNAP benefits every month. I believe I was either lied to, or the associate was neglectful/incompetent, costing a student much needed funds they desperately require to have their...

The income support division is my least favorite place to go. The Security Guard always welcomes everyone with a warm welcome but once you have to deal with the staff it is the worst. The only one person that i have dealt with that deserves 5 stars is Angel Martinez. She treats the clients like family. She does not place judgement upon a person who needs just a help sometimes. I have always had the worst customer care. Instead of trying to help thier clients they make you feel like never coming back. I try to do everything online so i do not have to deal with rude...