Select Appliance — Local services in Tempe

I saw their ad on Craigslist and called to inquire about a TV they had advertised and the sales associate verified that it was in stock. We got to the store, and it was the floor model, the associate neglected to mention that on the phone. We debated for awhile and the salesman said that he would be getting more of the same model in a few weeks and we could bring it back and exchange it for one in the box. So, we purchased the Samsung 60" LED/HDTV for a reasonable price, I was still a little worried about it being the floor model, they are on 24/7 and who knows how many more hours this had left. We paid for the TV and he gave us the receipt and I noticed that he didn't put in writing the agreement to exchange it, he refused to put it in writing (of course) and said "don't worry, I'm a man of my word" and at that point he had already swiped my bank card, the transaction was done so I was stuck. A week later I took the TV back as he agreed and also because the set would intermittently go black at times and made a high pitch sound. Got up to the counter to exchange it and he said "I never told you that!" we argued back and forth and he refused to exchange it, even under the 90 day warranty because he didn't have that model in stock anymore, if I wanted to exchange it, it would cost ME an additional $60!!!! I had no other choice but to pay it, the set he originally sold me was defective. I was going to purchase a fridge that day also until they refused to live up to their warranty and promise, I will NEVER go back to this store again! A very expensive lesson learned. Their...

We have bought so many appliances from here and will always happily return. If you need a new refrigerator, dishwasher, oven, washer, dryer, microwave, or deep freeze and don't particularly care if it has a scratch or dent if it saves you hundreds (and often more), then this is the place to go!

Shop specific to your space, get your measurements, and if for instance you have a fridge that has a left side hidden by a wall, you might just find a fridge with a scratch/dent on it's left side, that once installed you would never even know. The appliance you pick out on the floor is the one they bring you so pay close attention.

The staff are always friendly (including a happy doggo), knowledgeable, and eager to assist. Their delivery rates are awesome and they will haul away the old units if you want them to. Delivery can be scheduled quickly too which came in handy when we were under contract selling our house and someone broke in and stole all the appliances. We had to quickly replace the appliances to keep under contract they came in clutch again!

Will always recommend them to people I know who care more about price and getting a great appliance than a...

We purchased a Samsung washer and dryer from them, got the warranty with them and had no issues for ten days then our dryer just stopped running a cycle. We called and they came out a couple days later, said it was one issue and wanted to charge us because it wasn’t covered under the warranty and because we live about 45 minutes away they wanted to charge us 200 dollars to fix the issue. So we paid someone else and the dryer still won’t work. Called them back to have them come check the issue again and their maintenance guy never is on site and never calls back. If you are gonna charge for house calls because we live in a different town that should be stated, and it’s super unfortunate that you handle business this way. If you’re a buyer save yourself the money and go get your appliances from someone who has a better warranty. It’s worth it, would not...