I would leave negative stars if it were possible.
Bank of pinball was hosting an event at gencon. Not only were games 2 dollars a play, but many games also had broken components i.e. guardians of the Galaxy was unable to get multiball as groot was broken. Additionally, the leader on the event board that could also be tracked from your phone was to receive a trophy. They neglected to say that if a machine was offline they would accept the score via a picture. But out no mention of that from an employee. I thought I was in first but due to a score not on the leaderboard being higher than mine, I was not eligible for the trophy. On top of that after speaking to an employee they couldn't say if that score was set at the event or at the home store. He stated if I waited until 1 pm and no one claimed the trophy, I would get it as I was the next highest score. I gave the employee my number to let me know if someone were to pick it up. I show up at 1 and the employee isn't there, he has gone to lunch. None of his coworkers know about it and after waiting, came to find out someone claimed the trophy but I wasn't notified. I delayed my trip home specifically for this and it was...
Read moreThe first time we went there we had a pretty good time until a family came in and unleashed their 4 kids to run wild thru the place screaming and beating on the machines. The second time we we went, they had moved to the new location so the setup is different. The first machine we played malfunctioned and had to be shut down, the second machine we tried was so out of level the ball kept getting stuck... In my opinion I can't see how this place can last very long when children are allowed to abuse the machines like they do! It's a great idea in thery but these machines are not toys for children...
Read moreI love the concept. We have been here 3 times. They seem to be doing repairs every time we are here. They now have pinball machines right outside the entrance. I want thrilled about standing in the mall playing pinball. Some of the machines don’t work and won’t take your credits. There want anyone at the front when we walked in and it took us a few to find someone. We will probably give it another try, just because you really can’t find a place like this. They still have some work to do getting...
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