Broadmoor Motors Middleville — Local services in Thornapple Township

Straight-up Excellence! I tend to be an over researcher with every big purchase I make, but this time it paid off in a huge way! After an exhaustive search, I found a used car online that was 50 miles from home, but my husband and I decided to make the drive out to look at it anyway. We met with Brad and Sara at the Broadmoor Motors in Hastings. Even though it was late on a freezing cold Friday afternoon by now, they brought the car that we were interested in around to the door and let us take it out for a test drive. Afterwards, they took all the time we needed to talk with us, calm our fears and patiently answer all of our questions. We left that afternoon knowing that we had been treated fairly and with honest intentions. Over the weekend we did shop around, but after being made to feel small at other lots, we went back out to Hastings on Monday, got the keys to the car and drove it to Grand Rapids to be checked out by our mechanic. After it was given the thumbs up, we bought our new-to-us used car from Brad. He made the process stress-free and it ended up being the most straight forward car buying transaction that either of us have ever had! We are doing our Happy Dance (no, you don't want to see it) with absolutely NO Regrets!! They let us sign the final papers at the much closer to our house Caledonia BMG lot (thank you) where we worked with another Koning named Matt. Smooth transaction - he and his staff did all of the title and insurance paperwork and finalized everything. Even after we were done with all of that and the car was ours, we noticed a piece of trim was missing from our newly bought car. Matt said not to worry, they would order the piece and then call us to schedule when to install it - free of charge. We have found the people that we will do our car shopping with from now on. Thank you, thank you, thank you Brad, Sara, Matt and staff for being honest and honestly exceptional at...

BMG is hands-down the BEST place to buy a car from in West Michigan! We had been car shopping for a long time and were taking our car purchase very seriously. I am one of those extremely meticulous buyers where I pick everything apart and don't leave unless I am treated well and getting a great deal. When we found our 2013 Volkswagen Golf at Broadmoor Motor Group it made EVERY other car we looked at seem like a lemon in comparison. Paul was a no B.S., straight up, respectable, easy-going kind of guy and answered every single one of my questions. Every one else on staff there was genuinely friendly and helped make our car purchase stress free and even enjoyable! We drove off the lot with an amazingly clean car, low miles, and a ridiculously low price. Despite the car perfectly passing through a rigorous inspection from a third party of my choosing, there was a maintenance issue a short time after we bought it. We brought it back to BMG and they took care of everything. Paul gave me HIS PERSONAL car while they worked on it. I NEVER PAID A DIME for the repair. This is that rare, "diamond in the rough" car dealership that I will tell everyone I meet about. I will be back for my next car. Five Star. Satisfied Customer....

I buy a lot of used cars for family and friends because I am a retired mechanic. I found a trade in Micah was selling being sold AS IS * . He kept telling me to get it looked at by my mechanic because it had some issues....and I kept telling him I know that....lol....but again...he went ABOVE and BEYOND to make 100% sure I knew what I was buying. ( I had to pinch myself a few times because this is not normal behavior for a car salesman ). I never actually told Micah I was a retired mechanic....but I think he figured it out eventually....but the point I want to make here is....BEFORE he knew I was a certified mechanic....he kept reminding me it was a trade in with issues being sold *as is ......please have your mechanic check it out. I would NOT hesitate to send one of the widowed ladies from my church to Micah to buy a car from him.........want to buy a good used car from an honest salesman???.....then come to this place and talk to Micah !!!!!! ( just a heads up, be ready to pinch yourself because you will think you are dreaming.......NOT your typical used car dealer and NOT your typical used car salesman....js ) Thank you for taking time to read my...