Anytime Fitness — Local services in Thornton Township

If you aren't friends with the staff they will mock and ridicule you openly with other members. If this wasn't enough I was threatened with physical violence and arrest (for jumping over a bookbag) by another member and the management staff didn't care. When I complained they took his side (as he are social with them and I am not) and said that there were several complaints against me. When I asked the nature of the complaints they said there was nothing but they were just going by this one incident now, contradicting the previous statement that there were several complaints. On top of this I have a disorder that makes it difficult to understand social situations. I explained this to them when I joined and several times after (including in my last feedback), they didn't seem to care. Ultimately I had no choice but to cancel my membership due to literal threats of violence with no repercussions for the assailant. I expect exactly nothing to come from this review or the others I will post on the other websites, but if I can save someone else with my condition from experiencing what I did the time writing this will have been worth it. In hind sight, this isn't the first time I was threatened with violence at this facility. A staff member literally threatened to kill me. I was working out and noticed him staring, I asked him why and he threatened me. He was moved to another location but this is a pattern with this gym. The staff is unprofessional and downright violent at times, and they support violence by the members, as long as said member is friends...

I'd like to do a shout out for Anytime Fitness in South Holland. The facility is clean and the managers as well as the trainers are courteous and willing to help you. I was introduced to this facility a year ago (2022) by my wife. My intensions were to come twice a week to be more active and to keep my blood flowing. When I enrolled, I decided to add an extra day with a personal trainer. My personal trainer is Chris and I go to the facility three times a week. He stated to me the key is being consistent. To me, that meant don't miss any classes. When I signed up, my weight was identified at 211.9 lbs., my SMM (Skeletal Muscle Mass) was identified at 75.6 and my PBF (Present Body Fat) was identified at 35.9. One year later (2023) my weight is 204.9lbs, my SMM is 81.8 and my PBF is 28.7. These results I was not looking for but when I saw them, I was truly impressed. For me to loose 7lbs in a year I was surprised and thankful. Therefore, thank you Anytime Fitness your managers, trainers and especially Chris. Now that I am in my second year, I will see what goals I can accomplish at Anytime...

Visited 11/13/17 to take advantage of the 7 day free pass. As soon as I get there the rep immediately started telling me pricing and what they charge for a day pass which is not what I asked for. I reiterated that I am here to take advantage of the “free” 7 day pass and tour the facility. I showed her the confirmation email as directed from the site. We go in an office she says that the website doesn’t say but charge a $20 deposit for the 7 day pass. I’m like for what she says for the key fob for the 24hr access. I was totally confused because free means free and no where on the site states a $20.00 deposit is required. The 7 day pass is only available during guest hours so why would I need a key fob for 24hr access like a paying member? It seems as though they are bias towards customers using the “free” 7 day pass because people don’t purchase the membership afterward. But they didn’t know what my intentions were. This high priced gym or fitness facility is not worth the hype and fails when it comes to customer experience...