If zero stars were possible. I'm astounded at the poor customer service. I was just in there this evening right before close. I was one of 2 patrons. There were 2 bud tenders. One was helping a patron male with beard Caucasian the other was counting money. female very small in stature couldn't see over computers wear a beanie with a pride heart sticker. Her very long light brown hair covered her name tag I stood there for a few minutes she never looked up or greeted me Eventually I asked her if she saw me because she was so short She actually said to me "I'm sorry, I have things to do. At that pint she was stocking shelves. I was floored. To make matters worse after I complained she stopped what she was doing to help someone clearly her friend. Never again will I come back. I was a newer customer but I had money to spend and the last few times I spent about 300 bucks. I also tipped well because until last night the customer service was good. There are 5 other dispensaries within 3 miles of me with the exact same products from some of the same farms. I was once impressed by the service but if your tenders have better things to do I'll go somewhere that wants to treat me respectfully and not like an...
Ā Ā Ā Read moreI recently had the pleasure of visiting Khalifa, and I must say, the customer service was truly exceptional. From the moment I walked in, I was greeted warmly by the staff, who were not only professional but also genuinely attentive and courteous.
What stood out most was their attention to detail and willingness to go above and beyond to ensure my experience was comfortable and enjoyable. Every question I had was answered promptly and thoroughly, and I never once felt rushed or overlooked. The team demonstrated deep knowledge of their offerings and showed a sincere interest in helping me find exactly what I needed.
Itās rare these days to find a place where customer care feels this personal and authentic. My visit to Khalifa was made all the more memorable thanks to the outstanding service from CardelIe will definitely be returning and recommending it to friends and family. Kudos to the team for setting such a...
Ā Ā Ā Read moreManagement is a joke wouldnāt exchange my burnt disposable pen i had barely bought the day before still full with receipts and box general manger talked to me saying that the pen still works and that itās good to smoke on cus itās just only Oxidated does this look oxidated no itās burnt I told her so you want me to keep smoking on a burnt pen she basically said yes cus thereās nothing wrong with it that they wouldnāt be able to get a refund on there end but they would get a refund if the pen was leaking ?? Makes no sense
You can see the bottom is all dark brown she said this was safe to smoke on not itās not quit your 20 years in dispensary if you canāt tell what burnt carts look like šš she told me she was give me 5 bucks I giggled and thanked her for loosing a customer. Ps shop at the Beaverton location they told me they would exchange my pen if it was bought at there location Tigard...
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