Had a very disappointing experience here today. The manager, Kristin, opened my locked fitting room door without waiting for a second or responseâthen justified it by saying, âI knocked, you didnât say anything,â without any apology. I was shocked and stayed silent. Later, she kind of chased and told me to take clothes out of the fitting room (3 tops which were hanging neatly in the fitting room ) and rehang them. When I politely asked another staff member if that was standard policy, she confirmed it was their responsibility and was surprised I was told otherwise. When I addressed kristinâs behavior at the counter she was dismissive, avoided eye contact, and sarcastically repeated, âGoodbye, have a good oneâ instead of apologising.
As someone who shops frequently across the U.S. and has traveled and shopped around over 30 countries, Iâve never encountered such unprofessional, borderline discriminatory behavior. The way Kristin treated me felt targeted. It was very demeaning and deeply...
   Read moreWe had heard of this place from a friend. First of all itâs amazing. Second of all the customer service is just incredible. Especially an associate named April. She was just a ray of sunshine in this dark world. You canât help but feel better about purchasing stuff. Her friendliness and humor made all the difference. Really exactly what is needed in businesses these days. She went above and beyond to reflect the business in the best way. Top quality stuff at extremely affordable pricing. It was an amazing place. Clean and well organized. Thanks again to the staff and especially the wonderful employee April that made the whole trip there memorable in the best way. Wouldnât be surprised to see her running the store one day. We will...
   Read moreI had such an amazing day thanks to Discount Fashion Warehouse! First off, the prices are incredibly reasonableâI was honestly shocked at the deals I found on name brand clothing. Everything was
But the real star of the day was April, one of the store associates. Her service was beyond excellentâfriendly and helpful. She even went the extra mile and told me about a nearby food truck that served Mexican food. Of course, I had to check it out, and let me tell youâit was delicious!
Great clothes, great prices, great customer service and a surprise food adventure? What more could you ask for! Iâll definitely be back soon. Thanks again, April, and Discount Fashion Warehouse for turning a regular shopping trip into a...
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