iFixandRepair - Ocean County Mall — Local services in Toms River

Take note 1 star = "Hated it"! Steer clear of this place! These guys do not care about customers. First the one guy told me that once the part came in I could stop by and my phone would be fixed within about 45 minutes. He neglected to mention that there is a particular person who can fix my model. I did not know I should ask for that person before bringing my phone back to get repaired. So when I called to see if it was a good time to bring my phone in, I was told yes. I drove to the mall to find out that the guy I didn't know about was not there, so it was in fact not a good time, and I was then told to come back at 6 and he'd be there. I took the time out of my day and used my gas money again to drive back, arriving at 6:10. I said, "you told me the guy who can fix my phone would be here." I was told, "Yes, give us about an hour." Once again I was not told that they guy was not there, and that I might be wasting my time. So I walked around the mall killing time, and when I came back I was told that he called out sick, and he'll be in tomorrow. I asked for a discount for my trouble, and was told no. Terrible experience. I will go somewhere else, and recommend everyone else...

if i could give them zero stars i would.. my boyfriends iphone x was shattered so we went here to get it fixed. He got it fixed for 170 dollars.. a couple days later his touchscreen wasn’t working that well.. he couldn’t put the flash light on or answer a phone call. This past sunday he went to a yankee game and his phone went completely black.. didn’t drop it or anything either.. i took his phone on monday to the store to get it fixed again and he proceeded to tell me the lcd was shattered inside the phone. My boyfriend did not drop his phone any time after he got it fixed the first time.. i asked him how much more we would need to pay to get it fixed once again and he told me 100 dollars after just paying almost 200.. i asked him for the owner because the manger runs the store and couldn’t help me.. he told me the owner never comes in and there’s no way to reach out about my complaint.. i left the store and went on there website to see some reviews and it looks like many other people had the same problem... weird right ? also funny that the owner seems to respond to all of the positive reviews but not the negative:(((( i will be in touch with mall...

Wasn't too happy ,went to replace a phone screen, they ordered it and it was the wrong one, after I waited around the mall for a couple of hour's. They kept telling me to come back. I did that, and the end result was the wrong size. I left them a 60$ deposit and asked for a receipt, and they said I didn't need one! I didn't like that. I returned in 2 days, and it took them another 2 hours to replace the screen. There was one person there, so he had to take care of the customer in between fixing my phone. They gave me a price with a case, and they didn't have one for my phone! Double disappointment! I ended up getting a small blue tooth speaker also! I paid cash for the repair and speaker, and they again didn't give me a receipt. They told me that I didn't need one! All in all, the phone is fixed, and the speaker is a gift for my son, so I won't know until after Christmas if that works? This place was recommended to me. I don't know if it was just my luck with the situation, but I was very disappointed, and they took 5 hours of my time, for which I...