Hobby Lobby — Local services in Topeka

Beware your coupons are taken seriously! I recently bought a home décor item that I was over charged for. I purchased an item that was $14.00 and used a 40% off coupon. I also had other miscellaneous things I purchased with this item. The store associate Laurie rang up my item and in the process gave me the 40% off but then in return, charged me the remaining amount for what I call a "ghost item" to in turn make the purchase total to the full amount the $14.00-- so Hobby Lobby would get the full retail price for the item. Days later I returned to the store to return ALL items of my purchase and during the transaction, the associate told me that I was not getting the full refund amount due to an item on the receipt that was missing from the bag. I asked what this was and she said a $5.99 home décor purchase. I asked her what it was and she could not confirm this. Now I know this may seem like I could have forgot something I purchased, but I know I did not. Later I looked at the receipt to realize, the initial store associate (Laurie) had rang up my $14.00 item and discounted it to $8.99 and then manually punched in another $5.99 item-- that I never purchased, so Hobby Lobby could get the full amount on this item, as if I bought it for the $14.99 without the coupon. I know this because the item numbers are exactly the same and I did not purchase two.

This is illegal and extremely frustrating, because how can I get my money back on something I did not buy? This associate robbed me of my money and I cannot get this back. My only advice while shopping at this store is be weary of using coupons and double check your receipts for these said "ghost items". This...

Cashiers assisted me to locate the area where the product I wanted was near very cheerfully. But when I got to that area way, in back, I couldn't find resin. Another lady I stopped that worked there helped me. I found lots of products to finish up a "late started" dollhouse swimming pool so I bought several of one thing (clay) in hopes it will work out. The resin came in big kit boxes with way more product that I wanted & the prices were too much. I'm still uncertain of how ill make water to look realistic but for now, I put in real water. This won't work on the dashboard of my car, come summer 2025, but the inside of pool is bright blue so that may have to do! Suggestions are welcome! However, I loved looking around at so many other things they have & knew I would be back to buy other things to stoke my creative passion. It's amazing how many wonderful artistic craft supplies they have!! WOWOWOW! I'm very thankful we have a Hobby Lobby in...

I loved it, loved it, loved it. Gourgus, beautiful, clean, very organized with great customer service . They gave me space to walk around and look and shop without a follower. I hate when workers follow you around a store and ask 50 thousand questions. Yes I'm African American and my money spends like everyone else's does. This store let me walk and look and I took my time because I loved the freshness and the kindness in the air. I want to commend the managers and the workers that set up all the beautiful displays. Great job. I think for me Hobby Lobby is a bit pricy. I spending my most of my time eye shopping. I didnt understand the sale so I ask a customer. I'm new to Hobby Lobby, I didn't quiet understand the sale. I asked questions from the customers that were there and they were very kind and helpful and no one was in a rush for sure just like me. I will...