Walgreens — Local services in Topeka

This review is for Doug and Crystal in the Photo Department. They helped me so much during a terribly difficult time. I had ordered a cardboard enlargement of a photo of my mother (who had died quite suddenly and unexpectedly) for her memorial service. I picked it up but after I got home realized it was too dark. I took it back today and they invited me to stand at their computer to have input on lightening it. When it printed out it looked too washed out. They were extremely kind and understanding of my non-functional grief brain and the tears that were springing to my eyes about how I'd wasted materials in failing to improve the print and assured me they would fix it. I came back later and it was just right. They not only really mean it when they say 100% satisfaction guaranteed, but their wonderful, caring attitude while ensuring it is above and beyond. Thank you, Doug...

I moved to Topeka just a week ago from Colorado. My neighborhood Walgreens in CO hours were 7am to 10pm. I Googled the hours of your store (21st & Fairlawn), just a couple blocks from my new home and the initial Goigle page stated your hours were 8am to 10pm so I drove to your store and arrived at 9:40pm on Monday evening, February. 24th to pick up one item. I was greeted by locked doors. This was very frustrating. I looked again and YES... I read the hours correctly but then...I clicked on "More Info", there I saw "CLOSED". Please correct your hours to match on both pages as I usually trust what I read on the first page. Misleading to your customers, especially to new residents like myself. Thank...

This is the 2nd time in less than a week that I have had to use this pharmacy. Today, I had my prescriptions sent over ahead of time before I left the Dr's office more than an hour ago. I am here to pick up my prescriptions and told I'll still have to wait 20 minutes. I don't know what is worse....the customer service or the attitudes of the pharmacy team. I also had to use the pharmacy at 10th and Topeka Blvd....and even though it is farther from my house and in a less desirable neighborhood the team there is so much better and more helpful. Their willingness and attitudes far surpass that of the Fairlawn Plaza...