HomeGoods — Local services in Torrance

(The one star is for Customer Service) This was my issue with my visit today. So was looking for the perfect whiteboard combo and I found it at Home Goods as I find most of my stuff. The attached picture is after the fact. There were two nails that was sticking out that separated the white board from the wood base. To me it looked like some thing was placed on top of the white board that allowed it to give way and expose the nails. (NOT my fault) but I liked the board anyway. So when I went to the cashier I let her know and asked if there was any discount. I wasn't expecting much and I loved the board. The young lady was nice and said she had to call for an approval. When the lady came for the approval, She didn't acknowledge me she just took the board placed it on another counter down the way and reached in a cabinet and got some Pliers out and began to remove the two nails. She came back over and said she would not be able to give me a discount....She said that Homegoods sales damage items and the only way you can get a discount is if the item is chipped or ripped......I explained it's broken. She said nope there is nothing she could do. And said do you want the board. I explained yes I want the board because I really like it....but i feel it's unfair because its broken and you are not willing to give a discount. She said I'll go see if there's another board. I said please do. (Ofcourse there isn't another board as I would have not wanted a broken board)I guess I look like I like broken items..... Anyway she comes back and says I'll give you a discount.....Guess how much $1. I felt like it was a slap in the face. But I took it because I shouldn't have to pay full price for and item that is clearly damaged but doesn't say clearance or" as is". Also this my second visit to home goods today and I finally found what I was looking for. When it was clearly broken. Also I can"t believe she removed nails that was needed for my board. That came with my board she removed them and she wants to charge me full price....... Side note :I bought two boards today the other one had no issues and they had many of that board. I wasn't trying to get...

I would have given this store a four but the store manager is so rude she wouldn’t even give me her name to report her that’s how unprofessional she was if she was so sure of the way she was acting and being appropriate dont you think she’d give me her name as a store manager I was told by the cashier to pull my car up front to roll the shopping cart down the ramp to load my car and I did that it was very helpful the blonde girl at the very far end cash register she’s checked me out before and she is absolutely a doll and very enjoyable to be serviced by her while I was loading my car a lady that was parked in the handicap space where the ramp was that I was told to pull my car to load it after I just spent $500 on knickknacks and the lady that came out of the store was parked in a handicap spot mind you was not handicap and did not have a handicap sticker and was complaining that I was blocking her while it took me less than two minutes to load my car but she’s so impatient that she can’t wait she couldnt even wait to find a parking space the store manager comes out and tells me that I should not be parking here and blocking the handicap and defending this lady that isn’t even handicapped and doesnt have a handicap sticker and trying to tell me to move my car when I just spent $500 the shop this time and do every single time I walk into this store She wouldn’t even tell me her name and was just incredibly rude to me the entire conversation was insulting pleas home goods corporate see to this and make sure she is not somebody representing your...

If you're looking for budget-friendly home decor, furniture, or gifts, HomeGoods is your store.

They have a wide range of items and their selection changes weekly, at a minimum. Their prices are unbeatable and selection is great. The only downsides? Their shelves can be disorganized, items are sometimes damaged, and the store is constantly pushing people to sign up for their credit card. Their revolving inventory also means that items may not be restocked again if they sell out so if you're considering it, just BUY IT because it may not be available later!

This store is located in a busy plaza off Hawthorne Blvd, next to Walmart and Marshalls. The parking lot is hard to get in and out of, and is very cramped. Holiday decorations, candles, faux plants, linens/pillows/bedding, kitchenware, furniture, gifts and trinkets, pet supplies, artwork - they've got it all! They don't carry clothing, shoes, toys, jewelry, or beauty products so look to Ross, TJ Maxx, or Marshalls for that.

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