The Flame Broiler — Restaurant in Torrance

The asian manager here refused to give me a tiny container of hot sauce even though I spent $16 on a chicken plate. His reasoning was since I bought my plate at a different flame broiler, I cant get hot sauce at his location because I didnt buy the plate at his location, he then told me to drive back to where I bought my plate and ask them for hot sauce. To make it even more ironic, I bought an iced tea for $3 from THIS flame broiler as I was asking for some hot sauce and still the dude didnt want to give me any sauce. The entire place was empty and he had like 100 containers of hot sauce in a bin and still refused to give me one tiny container of sauce even though I've already bought a chicken plate elsewhere and an iced tea at his flame broiler. Hot sauce isnt expensive to stock up on and Im pretty sure the company pays for new orders of supplies they need anyway. Dude is definitely greedy and a penny pincher. I then asked for a fork as well and he threw a hissy fit. I've never in my 26 years of living seen this type of greed coming from a small chain restaurant like flame broiler. The asian manager here needs to fix his attitude towards customers. I literally had second thoughts of putting the drink back, These types of restaurants do not deserve one penny from any...

This place has the absolute worst customer service I've ever experienced. The owner/manager/whoever he is leads by example, and is completely devoid of any courtesy or politeness. And if/when they do manage to employ someone else to work at the register, they're equally unpleasant, so it must be part of the interview process.

If you want to skip carrots, be ready to be charged for extra broccoli. Don't want extra broccoli? Just want to... skip carrots? Too bad, fee for extra broccoli. Want some extra sauce? Sorry, hard limit on amount of tiny sauce cups. They charge $13 for some rice and tofu, but apparently can't swing the cost of throwing in an extra 1 oz of fake sriracha.

It always stings me to give this place business, and I think I'm done. But if you ever want to get food from a spot that makes DMV employees seem charismatic by comparison, all to the obnoxious sounds of Christian rock music playing too loud in the background, this is the Flame...

I have never seen a flame boiler so empty before . The Asian man behind the counter was rude seemed like he didn’t want to be there at all . He went from taking money to cooking , when he had a cook in the kitchen . I found a hair in my food while eating it , at the bottom of my plate . The meat smelled funny after 5 mins of eating . I feel so sick to my stomach now, as if I have to throw up. This is unacceptable and I have never in my life had a bad experience at a flame boiler . Never been to this location before but this one time an I started not to go but it was closer for my lunch . The Asian guy didn’t want to be bothered because when you ask him for something he had an attitude . I should’ve cancelled the order but I tried to be nice . This is the worst service I ever had anywhere . I had to write a review because this should not be tolerated at any food establishment. We all have work an we all have things to do , if your unhappy with...