Petrocy Jewelers — Local services in Town of Aurora

I had an unfortunate experience where my mom’s bracelet got run over by a lawnmower. It was a silver bangle with black onyx pieces at the end. It was a very special piece to me and I was distraught at it being destroyed. I did some research and found a jeweler in East Aurora, NY who carried the make of my bracelet. I contacted them and asked if they could repair it or, if not, create a new piece from it. Sharon at Petrocy Jewelers was an extremely helpful and considerate person to work with me. They made a beautiful pendant out of the onyx piece and now I have a gorgeous necklace which holds sentimental meaning from my mom. I live in Maryland and am far from upstate NY. Sharon made this such a wonderful experience and a very personal one. I would highly recommend Petrocy Jewelers to anyone, near or far! Photo shows neckace and also earring my husband bought for my birthday from...

My real name is Christine hanel. I just wanted to give the best possible review because I stop in once a week with a million different pieces, asking if they’re real, what the value is, and then I ask for various services like sizing, fixing, and cleaning. I annoy myself, basically, and everyone has been so patient, nice, and welcoming. I don’t feel like I’m bothering them, even though I worry about it, because I sometimes bring in low-value jewelry and they’re still happy to see me. Every time I come in for repairs, I don’t have to wait longer than a week, and everything else is always wonderful. The customer service is wonderful; they’re very knowledgeable and up-to-date. I just left the jewelers, and the only negative I could think of is that I wish I had more money to buy more jewelry from them....

Petrocy consistently delivers exceptional quality and personalized service, going above and beyond to ensure customer satisfaction. My reversible white/yellow gold Omega necklace needed a clasp to be replaced. Mr. Tracy Petrocy spent days searching for the most appropriate clasp. Once the repair was completed, I realized my pendants would not gently slide over the new clasp. Petrocy once again came to my rescue!! Thank you Jaime and all Petrocy staff! Their expertise shines through in every piece they handle…., from intricate designs to flawless repairs. They are not just jewelers, but passionate artisans who treat each project as a unique and...