HomeGoods — Local services in Town of Babylon

extremely disappointed especially that this store is still new. We bought a mirror from here that did have tape on it but it was just to secure the tag. We go to open it and realize it’s broken. We brought it back the next day and they told us they couldn’t take it back because we damaged it. We also had a rude employee experience that told us we should’ve opened it up on the floor before we bought it. 1) who says that to someone 2) homegoods return policy only says on the receipts to return a item within the 30 day span, nothing about returning damaged items. Safe to say we are calling corporate. I work in retail and the fact that the mirror was put on the floor as a return and was not checked says a lot about the store. Don’t let it get here. The manager didn’t even come over to speak with us. Extremely disappointed from a chain I used to love. Will not be...

A VERY POSITIVE UPDATE OF A NEGATIVE REVIEW FROM LAST YEAR : This locale has really " stepped up to the plate " during the Covid Crisis , and is now one of my two favorite HG/TJMaxx/Marshalls venues . the cashiers do not have as big a turnover rate as in other outlets , and are really trusting and patient ! I only buy food items , and they willingly hand scan them ; if told that I have three of the same thing , I am trusted ( at 66 , I am past the cookie stealing stage by a few decades ! ) . Hopefully , the trust and consideration employees show senior citizens here will...

Found the Patchogue and Riverhead locations to be better. First time walking into Home Goods and not leaving out with a cart full of don't really need but got to have it stuff. They didn't have the double curtain rod packs or the crystal dresser knobs(10-12) pack selections. I have previously bought these in particular from the Patchogue location. One Sales girl in the Storage dept. wouldn't assist you know matter what. My sister and I, at separate times, asked for her help. So Needless to say I'll be returning...