1PM lunch hours. Understaffed, order taker is bilingual who can takes order alright but hard to communicate on anything else. Did not include receipt. Very close of getting my order wrong ($22 order with a lot of value items so I guess justifies it?). Understaffed. The manager was nice but she's all over the place trying to cover all bases.
Worse thing is that chicken nuggets were under cooked.
I personally will not come back to this store again.
2014 update review
One year has passed since my original two-star review. My coworker received some coupon and have some pretty good deal. I decided to give it another chance.
Went in around 12:20 pm on a Friday afternoon. There are more customers compared to a year ago. I do see more staff are scheduled. Food came out fresh in a reasonable time. I added a start to the review from "Dislike"...
Read moreWorst service ever. Came in ask for whoppers made the mistake of asking if it was on the 2 for 7 dollar menu, i got home food was missing so i went back and explained this discrepancy with my order. She said she did not make the whoppers because she thought I said I didn't want them yet that never came out of my mouth. Now my food is home cold while I am trying to get them to fix my wife's order. Long behold the manager tells me she does not know the number to corporate and then when I gave my account information for the BK app she says she can't find it in the system mind you I just used it 15 minutes in the past. When I mention she should at least try to rectify the problem she said come and talk to other management in the morning or afternoon to get number to corporate. A disgrace to the way...
Read more!!!!!!!!!!KEEP AWAY!!!!!! Disgusting. Kitchen staff eating Frys out of the bin they serve your food from and after fingers were in the fat slobs mouth she was making your food. I told Manager Yanira and she said I was lying. That Manager needs fired based on her nasty tone. The slob eating out of the fry bin came out screaming at me in Spanish, no English there, and was saying I was a liar. DON'T INSULT MY INTELLIGENCE! Check your video on 8/3 at around 2-2:15 pm. Nasty and disgusting and no concern for customer complaints. I reported to the NYS Dept of Heath and hope they site the violation. Not even an apology or compensation for the lack of professionalism or health concern. Burger King should be horrified and embarrassed that this goes on in...
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