Happy Jacks — Local services in Town of Bolton

I have shopped here every year for about 10-12 years. Most exciting store in Bolton or at least it was. As I walked up to the entrance I put my mask on. I opened the door and was approached by an associate that I have to pull my mask up higher. I found it a bit aggressive seeing as I was actively lifting over my nose before I opened the door. I responded saying that’s exactly what I’m doing. The manager(I assume) approached me moments later and asked if I needed help. I said no thanks.

The next 15 minutes I watched every associate whisper and point at me with their colleagues as I walked through their store. perhaps the most unprofessional and unwelcoming experience I have ever had in lake George.

As I was walking out after my girlfriend purchased $130 worth of merchandise. I approached the manager, not the owner because he didn’t have the dignity to approach me after witnessing the entire thing and not saying a word. The manager told me that I “came into the store angry” and they were notifying their staff of my presence, uhhhh what?! I came into your store to spend money.

It is a shame that one of my favorite stores has taken such a nose dive given the current social climate.

I’d strongly suggest management and ownership should reassess their customer relations perspective because I don’t know what business owners think it’s idea to berate customers prior to walking into their store and when said customer asks to speak with you as their walking out you can’t find the decency to apologize.

Shame on you Happy jacks, you lost a life...

We love this place! It seems to change every year too, not in a bad way either. The selections always seems to be a mixture of new products mixed with last years best sellers. I enjoy the flip flop selection and make it a yearly habit to make the trek up Lake Shore Dr. to get a new pair. This year was slightly different then most. With Covid and guidelines opening up slightly they have a very fun sign on the doors letting people know that anyone 12 and below must wear masks and those who have been vaccinated do not have to. With that being said they did offer my kids masks at no charge and when we attempted to show our cards the employees stated they did not need proof. We talked with them for a short bit before making our way to toy side of the store. This is what the kids love most, they have puzzles, games, balls, kites, dolls, inflatables, clothing and more. The hardest part is getting the kids out the door. If you are in the area, stop in. Nice people and fun store for...

Quite the cool fun selection of Gifts. Even those that get you great laughs or both the receiver & giver.

The only thing I would like to see more of on the coats is they say Bolton Landing themselves NOT Lake George. Or back in the day there is a similar shop up there that had sweatshirts that said. Bolton Landing On Lake Gorge.

Personally Lake George has plenty of there own merch already.

It has been a pleasure to see Happy Jacks grow in Bolton Landing even more with the expansion to Rude Betty in Glens Falls. I have had the luxury of watching seeing Happy Jacks get to where it is today from when it originated before it opened back in the day. The own always keeps everything up beat between the music and the setup.

They will always...