Grainger Industrial Supply — Local services in Town of Cheektowaga

Ordered a pair of boots through Grainger off the shoe truck that came to my job site which your would think would be simple enough. They didn't have my size on the truck so I was getting them next day delivery. The shoes (Keen Vista) arrived and they were the wrong color. So I drove to the location in Cheektowaga to resolve the issue. The girl who waited on me proceeded to order a replacement pair in the correct color. Well the next day they arrive and now I was sent a completely different model (Keen Sparta) of shoe all together. So back a second time to the Grainger store. Wouldn't you know I am dealing with the same counter girl but this time she claims that Grainger doesn't even offering the shoe I originally ordered in a all black model. So I canceled my order completely and happily bought the correct pair of boots.from an online retailer at a significantly...

This location deserves nothing less than 5 stars . The crew here are the best in the supply industry for the WNY area . As a new tech it's daunting trying to make sure I get exactly what I need when going to a supply house . These guys have always made it easy . They go above and beyond every time I place an order . They are professional and above all incredibly good people . They remember me by name , ask me about my day and just treat me like a human being . I enjoy starting my day with a cup...

This company is great... I needed to get some technical information on a project we needed on a vacuum moter... the girls that answerd the phone.. vary helpful... But she switched me to Derick for some needed technical support.. and he WAS GREAT... And vary helpful will ALL my questions.. thanks Derick for all your help.. I would suggest you use this company . For SURE. (5 STAR...