Paul seemed quite knowledgeable and passionate about the industry. However, when I ultimately decided to purchase elsewhere, he became quite defensive and borderline unprofessional.
Review addition
For clarity, when Paul heard I had decided to go with another option, he immediately asserted that I did not properly understand the policies for a company I have never mentioned, have never considered, and will not be buying from. Once he finally understood that he doesnt offer what I'm looking for, his response was word for word as follows
"Have fun with that like I said it's a good bed you're paying a little bit more for it enjoy".
Take from that what you will. Seems pretty clear to me what the intent of the...
ย ย ย Read moreI recently purchased a full-sized pillow top mattress and love it! Paul Powers was extremely knowledgeable and helpful in picking out the right mattress for me. This mattress is so comfortable that I woke up the next day without a back ache for the first time in years. It is a high-quality mattress at an affordable price. My experience was in a relaxed small setting without the high pressure sales pitch, which I greatly appreciated. Paul provided me with enough information to make an informed sound decision based on my budget. I highly recommend BoxDrop Syracuse Mattress...
ย ย ย Read moreFound Boxdrop on Facebook advertising 50-80% off name brand mattresses. Scheduled an appointment and was early, but Paul was more than willing to help us when we arrived. Paul runs a one man operation, but does so pretty well. He has a good systematic approach to helping you find the right mattress and doesnโt try to push you to go one way or another. No upselling or hidden costs, made it a good experience. Only reason for 4 stars, is when we got home the color of the mattress did not match what we picked, however it was the same...
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