Calico — Local services in Town of Eastchester

I had to share this because I don't want it to happen to others. I had an awful experience with curtains and reupholstering a sofa. You must be on top of your own project and with every detail because they are not. The people are lovely but not professional. When my curtains were installed after almost 9 months, instantly I knew they were the wrong length by 2 inches. They told me they would drop and come back to make sure they did. They never came back. I had to call corporate and they said thats the best they could do and for me to accept a discount. After the curtains were creased to that length they can not undo that. They were not going to make the curtains again for me.

My fabric on my sofa ran the wrong way , the cushions were not running the same as the frame. It was filled with cheap filling that makes a sound as if there is tin foil in it. I had paid fpor premium fill. I had everything redone with a TRUE custom professional. This is not that. BEWARE. I used them before when Natalie was the manager and she was a true professional....

I wanted to recover a chair so I went to Calico Corners Mamaroneck to buy the fabric. I bought the fabric and they said they were taking 2 weeks to pick up my chair to recover it. They took 6 weeks. I had to cal call and call again for them to pick up my chair. Not only that they also assumed they were doing me a favor! Yesterday Carolyn assured me they were delivering my chair between 5 to 6pm. It’s 7pm and I’m still waiting! To say that it has been a frustrating experience...

Very, very busy on a Saturday afternoon. Had to put our name on a wait list to talk to a sales representative. Suspect a weekday would have been a better choice. Picked out fabric but will have to wait a few days to get a quote on recovering two...