Home Outlet — Local services in Town of Hamburg

Everyone in the store has been very helpful every time I have gone in or called. I recently ordered custom windows and there was a small mix up with my order. My husband called and they were happy to help and able to fix the issue with no problem at all. We also had another small issue with the way the window opened and the manager was in contact with us and the window maker and that was also resolved with no issues. The windows we ordered are good quality for a good price. The customer service has been 10/10 every time. I would highly recommend purchasing from the Blasdell store as they have been a pleasure to work with, and I look forward to ordering my next home renovation supplies through...

Recently had my kitchen remodeled. Dan helped me through this process, he was very patient and knowledgable which made the process stress free and easy. During out countertop installation there was an issue w the installer- although this was not homeoutlets issue Richard and Dan (who was not working in the store that day) went above and beyond to make sure the distributor corrected the issue. cannot really say enough about the fantastic customer service at this store. i would highly recommend Dan’s help for anyone looking for kitchen needs. i’m in love with my...

Wanted to share my experience this past weekend. I went in looking for some doors and ran into Richard one of the workers. He helped me locate and load up the doors I realized that I was 1 short needed for the job. He called around and located the last door which was located an hour away. I was hesitant driving that far and he informed me that he was heading to that store in a few days and would grab the door for me!! The service that Richard and the team provided was something unseen in today's world!! Richard your kindness...