Mongolian Buffet — Restaurant in Town of Hamburg

Disgusting food, terrible service. First, we were ignored while we waited to be seated, even though there was a guy at the host counter and 3 or 4 servers walked right past us, even looked at us! Second, when we tried to go get our first plate of food, another server came out of nowhere and decided to start vacuuming under and around our booth so we couldn't get out or even move. Third, their oysters smelled AWFUL. Food poisoning waiting to happen. The sushi was warm and soaking wet... really, really wierd... I tried to eat one but it was disgusting. The sushi was the whole reason we picked this "restaraunt," what a letdown. Fourth, we obviously tried the buffet too. Awful. The food was all cold except for the sauces, which were blistering hot. The majority of the stuff was dried up and old, mislabeled, or just wrong tasting. I don't know how to describe the tastes, but it was gross. Fifth, it was $30 fricking dollars for such a disgusting meal for just the two of us!!! $30?! I don't know how they get anyone to pay. My boyfriend and I didn't want to make a scene, we told the waitress we were not happy with the meal but paid anyways. Then he accidentally signed the wrong line for his credit card and the waitress freaked out at him! I am beyond dissapointed. We used to love coming here when it first opened, but it has gone down hill horribly. We will not be...

This has by far been our best selection of Chinese food in our area. However, when we went there for lunch yesterday I was NOT impressed. The food was cold, there was no more then 5 people in the restaurant and our server never cleared our table until we left. But yet stood in the corner staring us down the whole time. After about 15 minutes she came to our table took all the plates and gave us the check. (Ok no biggie) my kids are still eating and she's standing there like she's waiting for me to pay.. So I continued to talk with my family while she stood over us for about 1 minute. Then I told my kids to hurry up and finish there food. I put my the money on the little plate with the check, she took it and came right back. Continued to still stand there while I put my change away staring at me. I'm now starting to get mad so I put all my money away and no tip. (As she's still standing there) after that she grabs our cups and walks away. That was just weird and HORRIBLE customer service. 😞 I was very disappointed and not sure if I even want to go back there. Even tho my kids still...

This place is very nice when it comes to the staff for sure. The waitresses are always nice and very punctual when it comes to filling you drinks taking plates away etc the hibachi Cooks are very nice as well which is important to me when it comes to my severe social anxiety and fearing confronting people especially when it comes to me asking for something. The only real reason I'm giving this place a 3 star review is for the food. While it's good it never seems all that fresh sometimes cold even. I really believe that the crab legs should for sure not be every night it seems like they have a really hard time keeping them up and it's so hard to even grab anything from them when they do come out. It seems like most people would only come to the dinner in the first place for that I exact thing qnd it's just so hard to even get anything from it without standing there and waiting 20-30 minutes for them to come out. If you'd go here I definitely recommend the sushi and hibachi more there than the full buffet. Definitely also go for the service if you want kind and...