Who am I, and why am I writing this review?
I'm on the board of directors of an HOA (condo's/townhouse). I'm a second-generation resident (20+ years). When a vendor exceeds expectations, I feel the need to acknowledge their efforts.
Our HOA has used DTM for all our security needs for as long as I can remember. They manage it ALL (CCTV/Fire/gate control system). A single point of contact for all your security needs is invaluable.
If we an issue (rare)---DTM has always been a single phone call away. Response time is outstanding. They complete tasks/hurdles without supervision/burdening our staff (Great)!
Unlike other vendors you can bank on the fact that they complete tasks in a single visit without fail.
They are aware of our needs and continue to offer cost effective solutions.
If you looking for an experienced security (turnkey) vendor? You can't go wrong with the DTM team.
Most recent DTM task-----upgrade CCTV system. They exceeded expectation once...
Read moreGreat knowledgeable services for burglary, fire and water emergencies. Great responsiveness, remote technology. Cant compare with cheaper alternatives which dont have same breadth of customizable coverage and service levels . Central tech station needs to be more able to handle some basic issues when alarms go off by mistake. Front office service people are helpful and quick to get services technicians on site fast...
Read moreDennis is amazing and always shows up. If we have problems, he fixes them. Our experience with him has been terrific. We had another alarm company (Regional) and not only did the guy never come when we called, he gave me the creeps when I was alone with him. Dennis is professional, prompt and a delight to deal with. He always wears booties and is easy to reach. I highly recommend him and DT...
Read more