Pet Supplies Plus Stony Point — Local services in Town of Stony Point

Do NOT use EMILY! She is so rough with dogs and even her customers. She purposely shaves my dog and then blames it on her being matted when she even tells me prior to the visit she is not matted. Emily also yelled at me for coming on time and not giving her a warning however , I am on to her she does not like this because last time I walked in on her screaming at my poor baby and rough handling them. Lastly, she insinuated that my dog is not well taken care of, and asked if I own a brush.

My dog is terrified of her. I even have pictures to prove. My fur baby does not even look recognizable. DO NOT LEAVE YOUR BABY WITH HER SHE WILL HARM THEM and leave them bald. Not to mention she literally keeps the dog in the cage for 3 hours a 37 minutes to literally just shave them off bald and unevenly. I can do that in like 5 minutes. I am telling you she is not a good groomer and should be fired. There are others posts on here discussing how she is not professional, please...

I have two Cheweenies, 11 and 12 years old. One of them is extremely afraid of nail trimming. She is a sweet dog, but she has joint pain and her demeanor has changed recently when she is stressed to the point of nipping. Sammy (Samantha) Baez, the groomer at Pet Supplies Plus in Stony Point, NY had every reason and right to say she could not trim my little one’s nails. But instead she worked with me to make it happen (keeping my dog’s legs at a comfortable angle due to her joint pain which was not easy!). This may sound small, but when my dog’s nails are too long, they cause her even more pain and affect her gate. I cannot say how much her efforts meant to me! I gave her a tip of $20, but it should have been more. There are so many people providing amazing service for which they are paid less than they deserve. Sammy is a talented...

I gave it 2 stars just because the staff was real nice but deducted 3 because of the dangerous design and configuration of their self service dog wash. The poorly placed an nonadjustable tiedowns and overall design of the tubs can cause your dog to hang themselves because this design allows them enough length to easily jump out of the tub while tied but not enough length to make i to the ground if they do. Happened to my dog Luna today. Had I not caught her in midair she would have most definitely injured or even broken her neck. I suggest if your dog is not cooperative in the bath and needs to tied then do not use them. Not sure how the tub area design got approval but its an accident waiting to happen. Needless to say I won't be returning until these design issues...