17th Street Photo — Local services in Town of Hempstead

I purchased a great camera from "17th Street Photo"on their Amazon seller ccount. It seemed like a good deal and they claimed they could ship to Europe in a little over a week, with a fairly steep shipping charge. I was fine with that because I really needed this camera for work. The camera was valued at over $1k, and to ship it to Europe I paid a pricey $165. The problem first started when they didnt provide a tracking number. With the expense of this purchase this worried me a little. I mean I've purchase products for less than $5 and recieved a tracking number. Then the order never showed up between the 5 day delivery date they gave. So I contacted "17th Street Photo" by email for 4 days in a row asking what was going on, they never replyed. I then contacted Amazon directly to explain the problem, Amazon sent them an email asking what was going on too. That same day "17th Street photo" finally wrote me back, but not explaining what was going on, Only informing me that there could be additional charges added to the shipping. At this point I had enough and filed a claim with Amazon, which they gladely made and apoliged for my experience. Its now been 17 days since I first purchased the camera, and over a week since the camera was supposed to be delivered. I still have not heard a word from "17th Street Photo", Nor do I still have a camera, but they have my $1200.00. I HIGHLY advice you to choose another photo store before doing business with them. I think Amazon...

Why do I love coming here? Simple.

You don't feel like you are constantly being talked into things or ripped off, unlike some places around the corner. Their staff is knowledgeable and will explain things thoroughly, offering some great advice along the way. Fair prices.

I have been there many times over the past few years, and each time I had a great experience. Additionally, I have sent my friends there for what they need, and they always left happy!

If I am ordering something specific, I like to call ahead so they can put it aside for me if need be. If there is something that you need, they will order it for you. :)

All in all, I highly recommend these guys for great, respectable, and...

FAIL !!! I order 2 laptops.. they didnt send them requiring a signature and they didnt come on the date stated. So they sat outside overnight. it was -7 DEGREES!!!!!!!!!!!!!!!! I tried countless times to contact them from the number on the site and via amazon WITH NO RESPONSE FOR WEEKS All I wanted was to return them and get 2 more... NO ONE EVER.. EVER ANSWERS THE PHONE.. they finally responded and told me to call for a return label.. before I could call I got an email stating that its not their problem and for me to contact lenovo.. WTF?????????????? WTF kind of customer service is this? no...