Geek Squad — Local services in Town of Hempstead

I made an appointment with the Gee department for 11:40am. The gee service man was extremely rude when I told him that I had an appointment. He began asking me for the conformation and when I showed him my phone he needed more proof and asked me for a voice mail then he looked for my name in the computer and said he did not see my name. Right then I asked for his manager. The manager was a little better and told me my appointment was made for the bay shore store. I was turned off by the first guy and decided against going to the bay shore store. I will look for a different repair shop. Best buy suck and I refuse to give them...

I had an appointment with geek squad for inhome service ..they wait until the last day to call you that they can't come because they didn't find the parts for the repair..... they had almost a week to order it ...and i already take a day off from work.......realy shame on you geek squad ......its not the first...

Because you’re still a part of Best Buy and I’m receiving trash customer service even tho the geeks come through but ONE BAND ONE SOUND FOH DONT come to this location!!!!!!!!!!! hopefully it gets shut down and turns into a new establishment that will GLADLY service hard working paying customers THE...