Sunrise Medical Laboratories — Local services in Town of Hempstead

Closed at 4pm!!!!!!!!!!!!!!!!!! Wrong hours on google half of hour wasted of my life to travel here and back or at-least that’s why the automated voice mail says That’s it’s NOW DIFFERENT HOURS but nobody wants to calll he numbers to ask for the current hours because of all the reviews of the supposed rude secretary or office people who answer the phone. If your business doesn’t have the commonsense to change your hours of operation... how could we trust your business with our blood work let alone our health? All the bad reviews are not because of nothing and as a medical professional, now I see why. Please act professional and change the hours so hundreds of other people who work 7-3 8-4 don’t show up here for nothing like...

If I can give no stars I would. I called to confirm the schedule of business and they are scheduled to be opened at 7AM. It is now 7:55AM and no one is here. I called their main number spoke with a supervisor around 7:25 and they assured me someone will be there in a few minutes. No one is still here. I am pregnant and fasting (requirement for the blood test) and have been standing outside this door for basically an hour. No one has a reason why this place isn't open yet and supervisor keeps falsely assuring me someone will be there. This is not how you run a business and I'm very disappointed I wasted my time coming here. I rather drive out further to a location that will open on time to service...

This is not a critique of the service because none was received. After checking the website, calling the location and checking google for lab hours I was confident to arrive during normal business hours. When I made it to the location there was a sign on the doors stating that location was temporarily closed and to go to another location which was about 30 minutes away. Super unprofessional and inconvenient. I called customer service to complain and they informed me the sign was in the door. I told them they need to put accurate information on their website or make a message when patients call so we don’t waste our time. The lack of communication is very...