Upstate Bottle Return — Local services in Town of Henrietta

I'm quite certain some people expect to be treated as royalty as a guy dumps 15 cents worth of dirty plastic and tin into smelly dumpsters for them. This is where you get the "The peasant who disposed of my precious bottles was rude and the floor upon which my divine feet touched was not to my high expectations."

The guys who took our bottles were polite and efficient doing their job. Considering the task I wouldn't expect them to thank me profusely for providing them work and so this place met my expectations.

An efficent service for something I didn't want to do myself. I would reccomend using this service and ignore the other reviewers.

One thing I would reccomend to the company. UPDATE your social media and basic online presence. When we went it said closed till next day and most stuff seemed out of date.

Other than that,...

The Best in the Rochester area. They don't have to count your bottles and cans if you have already done so. They trust you!!! I always counted my returns to make it faster and easier and they never had a problem with that. Been going there for years and know exactly how many can fit into my garbage bags. One time they weren't open and I had to go some place else and they wouldn't take my count and ripped me off $3.00. It may not seem like much to some, but I invested time into making sure I had the right counts. I won't mention there name, but they definitely lost my business. I can't wait until the one in Henrietta opens up again. Kudos to Upstate...

Love how efficient and friendly the staff are. However, a couple times my cans in their cases were miss counted. So now I give them the total count of the cans in cases after they count the bags of bottles. Easier for them to add the 2 counts together. My only gripe is I wish you were open on Sundays for at least a few hours. I made the mistake of going to the Bottle & Can Retrieval Center near Bob's Dinner on East Henrietta. I waited 45 minutes there. There was only one person working handling the line out the door of customers. He was letting the machine count every...