I recently purchased an engagement ring from Eddie. This is a family owned business with his brother and father. The father used to design jewelry for name brand labels. Eddie took his time and met with me several times to show me different diamonds and walk me through the process of selecting the right diamond. I told him my budget was $40k and he actually told me I was crazy and showed me diamonds half the price instead of taking my inflated number and running with it. He explained the different attributes of a diamond and why, in his opinion, have an ideal cut was the most important factor. He helped me select the highest value diamond showing me which factors I could go lower on that no one would notice without a loop or microscope. Needless to say my fiancé was VERY happy with her ring. He went out of his way to have the ring set in a temporary setting in a short amount of time so I could propose on vacation. Then reset the ring in the final setting. My finance asked for a small modification on the final setting so her wedding band would sit flush against the engagement ring and Eddie was more than happy to oblige with charging for the additional work. I recently got the ring appraised by a third party for insurance purposes , the Jewlery Judge, who came highly recommend. The appraiser looked at the stone without any paperwork or information from me about where I purchased the ring. He was very impressed by the stone saying it was exactly as described and on the higher end of the spectrum for each of the GIA rating categories. His estimate of what I should have paid retail was significantly higher than what my final price was. I highly recommend Eddie and his family. The give quality service, excellent, practical advice with no bullshit or upselling and very fair prices. They have the long term customer mentality . They want you to take care of you so you keep coming back and after the way they treated me, I...
Read moreMy watch needed a battery ( a simple fix) and after visiting the mall and 2 jewelers in the area that did not have someone on staff to replace the battery, I stopped at Father & Sons. Alex took care of it on the spot within minutes. While I was there, I discussed with him engagement rings. I had some knowledge on diamonds and wanted to see what they would recommend and there views on the prices compared to the color, clarity, & cut. I found that Alex was very thorough in his explanation of diamonds as well as taking time to listen to what was important to me. I was more focused on the clarity ad cut and it was nice to see the Alex was focusing on that first when asking of what I wanted. Within a few days, he had a few diamonds for me to look at the met my criteria. He gave me his honest opinion and I had to agree. He made a custom band based on what my now fiancée wanted and the price for the diamond and band were very fair and reasonable. Additionally, I wanted a necklace for my fiancée's daughter. He did not just give me a necklace with a diamond, but a Tiffany necklace and key in the shape of a heart. This was perfect and exactly what I was looking for. As soon as I told him what I was looking for, he pulled it out and said this is what you need!!! My lady was beyond ecstatic and loves the ring as she received exactly what she wanted. Her daughter loves the necklace and has something meaningful that is not just a necklace off the shelf. Alex and Father & Sons did an amazing job and he is my jeweler from here...
Read moreStay far away from this jewelry store ...They are not reputable and will not stand behind there work or customers. The son Ed was attempting to put anchors(small spheres to stop the ring from turning) in my 1 month old $22K engagement ring and after heating it too many times split the band. He cobbled it back together and it looked horrible and left black solider residue on all of the side diamonds from overheating the ring. When my fiance called him from a business trip to explain that 2 other jewelers refused to touch this botch job Ed stated he did me a favor using his platinum to fix the ring...and that it was my fault for asking him to mount the anchors. Then went on to say the only way to fix it was to laser weld it in NYC.....Why wasn't that offered in the first place....instead he try to hack it together and get away with damaging the ring instead of taking responsibility. When he was told he would get the bill after I had it repaired he laughed on the phone stating I was an idiot. "THIS IS NOT THE WAY A GOOD JEWELER STANDS BEHIND HIS WORK". The other jewelers that would not touch his hack job stated he did not know what the hell he was doing the work was so bad. Now I have to pay an attorney to resolve this headache just because anyone can call...
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