Home Fair Camera — Local services in Town of Mamaroneck

First time I went, the person who was helping me looked like she was training someone else except she didn't really know what she was doing herself. She told me that the negatives I dropped off would be ready by the end of the day. She called my cell maybe 30 seconds after I walked out the door to say they'll call me when the negatives were ready.

I got a call saying the negatives were ready, I asked if there was a chance they were cut. I was told by a guy that, "We don't have a machine for that." Okay, all good, I can do that myself. When I went back to pick up my negatives, the first person who helped me asked for my name, and after she couldn't find my negatives, she asked what size they were. I said, "120." She asked, "What size?" I said, "120." She gave me a look that said, "Come on, do I really need to ask for the size again?" A coworker explained to her that the 120 film is kept somewhere else.

I wanted to give them another try. Brought another roll of film, was helped by the first person again. She asked if I wanted my negatives cut (I thought they didn't have a machine to cut 120 film so they got a machine to cut 120 film within a month?), I said sure, and then expected to get a phone call within a few days to say it's ready to be picked up. A week and a half later, I call, another lady answers the phone, asks for my name in an unfriendly manner. She then says that it isn't ready yet, won't be ready until the end of the day, and they'll give me a call. Two days later, no call yet so I call. Unfriendly man answers the phone asking for my name. Says yeah the roll is ready. I went to pick it up, first person who ever helped me didn't look pleased to see me. Well, fortunately for her, I won't be going back. Unfriendly service plus too long of a wait for a single...

I wanna say this camera store is really awesome. I am impressed by the hospitality and the kindness that Susan show me. I felt that my needs and concern’s was taken m care of and not dismissed. Susan took the time to show me how to print how to pay for my order. She helped me with framing and I am in love Just Her kindness alone and her attention to detail made my experience so much better. I will definitely be coming back and I told my mom about the store so she’s on board. I just want say any place that makes you feel at home makes you feel wanted is always a place that’s on my top list but I want to say thank you Susan for just being Really kind and making me feel like you you heard me and I appreciate your listening skill thank you for making me feel comfortable just everyone in the store was just so nice so...

Home Fair Camera did an outstanding job restoring a photo of my beloved Dad, who passed away 10 years ago. The photo had a yellow semicircular stain in the center that needed to be removed. Because I did not have the negative, it was important that the photo be restored, and Home Fair Camera truly delivered. They also created a digital copy so I can email to family and friends, as well as adding it in a memorial to my Dad. Home Fair Camera's service was very courteous and professional, with the photo restored the same day I brought it in. There are not many brick and mortar photo businesses out there these days, so I am very thankful that Home Fair Camera is nearby - they are most highly...