My Gym Children's Fitness Center of Larchmont — Local services in Town of Mamaroneck

. I had signed my son up for his first class, the 11:10am class for Waddlers on Friday. This was our first time at the facility.

Towards the end of class, the staff person who was running the class was sitting behind my 11 month old son while they had a ball pit out. My son was playing with a ball and he had gone to press it to his mouth as I watched this woman on your staff reach around and yank the ball right out of my sons hands in the most aggressive way possible. Nearly knocking him off balance. My child started crying instantly and was startled and distraught.

I come from a background of child care. I have worked for companies such as NY Kids Club, Kindercare, Kidsville, and I have NEVER seen someone show such aggression towards a baby in my life.

I approached her after class and made her aware that I was upset. She apologized and told me “we try to keep the toys out of the children’s mouths” I have to believe that this type of behavior is not within your policy. Babies putting objects in their mouth is a normal and expected way of developing their motor skills and senses. I’m pretty sure the “Yucky Bucket” in the room would be a better alternative to forcibly yanking a toy from a baby’s hands.

I asked to speak to a manager for a refund or get a number to someone I can call and I was told “someone will get back to you” well, no one has.

If this is how the staff acts with parents present, I would NEVER sign my child up for any kind of Pre-K prep or ever leave my child alone with an undertrained staff who would act so aggressively towards a baby.

This is the first impression you give to new members? Yeah, I won’t...

You claim you were going to call cps after seeing his knees. How did you see my sons knees on March 6th 2019? Have you checked the weather for that day, 21 degrees? You are a liar. The police did not say my sons case lacked merit, your cameras were off so my son was unable to prove what you did because he was nonverbal. I just left a voicemail, I am filing a report right now, my son has his voice now, how dare you.

Signed my young son up for preschool prep in 2018. He has developmental delays and was not speaking yet. One day in 2019, he came home with thumb prints on the side of his knees. Staff denied wrong doing, pediatrician said it was consistent with being grabbed. Requested video tapes, they put us on hold and would not provide them. Police were called and said there was nothing they could do because my son did not speak and the gym said their video cameras were broken. My son is now 6. He remembers everything. He asked me whatever happened to his bad teachers, are they in jail. He said he hopes they are. He turned to me one day and said mom, I accidentally bumped into another kid and the teacher hit me in my belly. He said it happened more than once. He asks his new teachers every year “ are you good or will you hurt me?”. These people are horrible and hid tapes that could have given my son closure when the child abuser went to jail, but instead they lied and covered it up. Unfortunately I was unaware that just because they are a children’s gym it did not mean they were an accredited preschool class. Never ever send your nonverbal children here, they...

Had a horrible experience, EXTREMELY disappointed in the Mamaroneck, Larchmont location. Unfortunately, the memories of our sons first birthday are far from what we had hoped for. The facility treated our sons birthday party as a factory operated function, lacking any personal interaction. We basically did everything ourselves!!! Clean up and set up was provided however, there was no STRUCTURE for our 15 one year old guests!!!!! After being stressed with trying to run our own party we were rudely pushed aside as the next party was entering the room as we were serving our sons birthday cake!!!! I was bombarded with the an irate mother screaming for us to get out! Had my party been structured in the manner that I PAID FOR and expected this horrible experience would not have occurred. I was embarrassed and mortified in front of my guest, and incredibly disappointed with my son's 1st birthday...