Citi Trends — Local services in Town of Newburgh

I shop frequently for kids clothes and small gift items. Today the store refused to sell me a pair of shorts. The shorts came in a set, the shirt was missing. I searched the department then searched again with the sales person. I was told they are required to damage out the merchandise then "cut it up and throw it away." I explained my daughter has autism with sensory issues. To find clothes she likes is very difficult. I had puchase the same Minette shorts prior, she loves them. The store manager said," you need to understand were we are coming from. " I asked for the regional mangers email or work number and was refused. I did purchase abother full set of Minette short and t shirt identical to the one I had. It's sad. I really enjoyed shopping there. It was not customer service done well. They lost a regular customer over a 8 dollar...

The little old black lady in there was following me around while I was shopping making my shopping experience uncomfortable I asked her why is she following me next thing I know I'm at the cash register check it out spending $300 and a police walk in and she points at me like I was in there doing something wrong I will never shop here ever again and it's this Newburgh location and I highly recommend no one else does and so they get rid of her sad to say she only harass and follow...

Well this one is interesting. There definitely top brands for amazing prices. I mean super awesome sneakers for 20.00...socks for 2.50.. but they have no idea what there doing and the debit machine froze and was stuck at register for 9min while my kids were screaming.. they did not care how long I waited. Or if I was mad and about to drop all the stuff and leave..but prices...