iFixScreens Greenvale — Local services in Town of North Hempstead

Horrible! Their name should be “iFixScreens but BREAK Your Phone” STAY AWAY! Unprofessional, they do NOT stand behind their work. SCAM ALERT. So I dropped my Samsung note9 and cracked the screen. The cost was over $250, but I figured it was well worth it. What happened? After having the screen replaced basically the phone does not work 80% of the time. I have hold my phone up and tap really really hard to get my in input to register. I have trouble picking up calls, and forget about having the phone lay flat: Nothing Registers! I can’t zoom in or out by pinching the screen. We went back to the store (2 days later) the same guy who replaced the screen told me that he fixed the screen and it is fine. I showed him how my tapping on the touch screen does not register and he told me that it is because I need to take it out of the case and remove the screen protector in order for the phone to work properly. I told him that I was never informed that after this expensive “fix” I would not be able to use a phone case or screen protector(especially since I had both on my phone when i dropped my phone off to have it fixed). Seems like an odd suggestion coming from the person who had just removed and replaced a cracked screen on my phone to suggest I don’t use any protection on my phone that I told him I dropped. Maybe this is their ploy to get more business. Awful experience. When I asked if there was something that can be done to fix this situation he simply said No... really? Terrible way to run a business. Thank goodness for the stylus pen that came with my note9.... this is the only way I can text, send emails, use my phone, etc. BUT when I went to pick up my phone the stylus pen was MISSING. They said they “forgot” to put it back in the phone, and quickly gave me the stylus pen. Did they forget or is this another dishonest way for them to make money. STAY AWAY....

I had a cracked screen on my IPhone 7. I took it in to this shop as I've passed it on Glen Cove Road a number of times. It was more expensive than his advertised price. For the next 2 days, I could not text or make calls- nothing but typos, incorrect letters were coming up when I touch the space bar I'd get the letter "B", my photos were random cycling, my music was playing when I hadn't turned it on. I took it back in. The gentleman replaced the screen with another screen, a day later, it got worse- my "home", circle button wasn't responsive, I could not make or receive phone calls, it literally was crippled. I went online to find that I could restart it by hitting the sound button to low, and the toggle on the right- for the next three days, the phone was a wreck. I made an appointment with Apple, only to find out by going to a 3rd party, I voided my warranty. I called the owner and said I wanted my $139 back, and he told me he needed to see my phone- which he can't/won't as I'm waiting for my replacement phone (that I have to pay $99 for @ apple) and I'd never let this guy touch any phone again. Sorry- he's a nice guy but never take your Iphone to him to have a screen replaced. I should have lived with the cracked screen until I could get to apple and pay $29 for a new screen. I love to support a small biz, but this caused me so many problems I'd hate others...

Most horrific experience ever. On Saturday 7/13 I brought my amazon fire hd10 tablet in to IFIXSCREENS to replace the screen that was cracked. Everything worked perfectly other than having a cracked screen. I was called today 7/17/19 to come pick my and that the LCD wasn’t working properly which was weird because I brought in to have the screen replaced. I got there and the screen was replaced but there was a lot of blotches and discoloration towards the bottom of the screen. Mind you the bill was 120 to fix this. When I saw that my device wasn’t fixed properly I was extremely upset and I just left the tablet there and I didn’t even pay the balance. As of now I’m trying to see how I can get in touch with the owner of the Greenvale location. I’m also trying to see if there is a corporate office I can contact. I’ve had a similar experience with another place who replaced my iPhone screen. I had the same problem with the blotches and discolored resolution at the bottom. This place saw the mistake and replaced my screen which corrected the problem. I wouldn’t have a problem if I had those blotches and discolored resolution at bottom when I brought it but it didn’t have those problem. I refuse to pay for...