I am not very happy at the moment. My husband bought me a beautiful LeVian Chocolate diamond watch two years ago. The watch band became tarnished because I wore it every day. Normal use. It has been taken very good care of. I took the watch back to the store where it was purchased to have the band replaced. At the time of $400.00 It had to be sent in to LeVian to be done. It has now been 3 months and I am still waiting for it to come back. First it was supposed to be back in may. Then two weeks ago and last , this past Friday. Needless to say it still has not been returned. At this point I don't care about the new band. I would just like my watch back. If I would have known it would take this long I never would have sent it in. I didn't want to to begin with because of the cost of the new watch band,but my husband insisted on it. Then the store where it was purchased from called and wanted to know if I wanted the face replaced on my watch also ,as it was scratched 'another $300.00 ' I told them absolutely not. Just get my watch back. In the mean time I bought another LeVian chocolate diamond watch. Not knowing I would more then likely have the same issue with the watch band on this new one. So. I put it in my jewelry box and that's where it will stay. I wouldn't have bought the new one if I would have known the cost of replacing the band on the first one. I have many many LeVian Chocolate diamond pieces but I'm very disappointed in this watch. Plus the time it has taken to replace the watch...
Read moreI recently had the pleasure of interacting with the customer service team at Levian Corp and I must say, I was thoroughly impressed. From start to finish, the level of professionalism and dedication to customer satisfaction was evident in every interaction.
When I first reached out with a question about a product, I was greeted warmly and my inquiry was handled promptly and efficiently. The customer service representative was knowledgeable and able to provide me with all the information I needed to ensure my broken necklace would be fixed. I had misplaced my certificate of authenticity and original receipt and they were able to provide me with the necessary documentation.
What truly sets Levian Corp apart is their commitment to going above and beyond for their customers. Not only did they provide exceptional service during the initial purchase, but they also followed up to ensure that I was completely satisfied with my experience.
Overall, I can't recommend Levian Corp's customer service enough. Their team is friendly, knowledgeable, and truly cares about their customers. If you're looking for a company that values exceptional service, look no further than...
Read moreI am so impressed with LeVian customer service! They helped me register my rings, answered all my questions, were beyond helpful. It is clear they genuinely care about their customers. Their rings are simply gorgeous and reflect light so beautifully. I am thrilled with the stunning ring my husband surprised me with for Christmas. I will be a loyal LeVian customer for ages to come. We have bought many pieces over the years but LeVian has customer service above and beyond any jewelers we have experienced. On par with Tiffany! They offer conflict free gems, stunning arrangements and are known to hold top resale value for their registered pieces. Hold on to any items you have by them. They are slated to be as iconic as Tiffany or Cartier in the future. If you have not discovered LeVian, I strongly encourage you to look at their gems now because purchasing a piece by them now, will be an investment that will only appreciate in the future. The word is they are one of the fastest growing quality jewelry craftsman in the last 2 decades. They literally sell art for your body. Love LeVian ❤️ (I can not stop looking at...
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