Scott & Joe — Local services in Town of Orangetown

Stopped through while visiting Hudson Valley area, and although the products are great, service was sub par. The cashier acknowledged us in line (behind current guests) and knew we were ready with the couple things we had in hand, all while the people in front of us were actively cashing out (which isn't the rude part). The rude part came when the cashier continued to make small chat with said couple after the items were paid for, even going so far as offering this couple a sample of cheese they were talking about - and we just stood there, patiently waiting our turn to buy crackers and cheese spreader, while these three enjoyed a nice cheese together. And there was literally no one else in there, very awkward. It felt pretty deliberate, and when I say they continued a conversation for 5 minutes instead of even just starting to cash us out while stepping to the side maybe, they really talked for 5 more minutes like they didn't know other guests were there. We were in and ready to leave in 5 minutes, but were there for nearly 15-20 by the time we were cashed out. I'm glad the couple before us got the 5 star treatment, but we got the 2. But it's cool you try to have unique products in the store. So, 50/50 shot how it'll go...

I have never been so appalled by poor service in my life. I paid cash up front and tipped well for two glasses of wine on a Sunday afternoon. It took more than 25 minutes to have someone pour us TWO glasses of wine. Then as they were closing we were insulted several times for occupying a table and two chairs on the sidewalk as they were still cleaning the shop. As we were leaving, they hit us with their final insult, asking us if we had paid. There were only three people running the store and no one had the presence to ask the young man who took my money and generous tip “Did those people pay?” No we had to be treated as criminals instead. I will never recommend or return to this establishment. I ran my own coffee shop and I would never treat my...

I took the train all the way from NYC to visit Scott and Joe's shop in Nyack, and the trip was totally worth it. Their sandwiches are made with high-quality ingredients only, and their cheese and charcuterie selection is always top-notch. They host educational cheese classes led by knowledgeable instructors nearly every week, and their friendly, expert cheesemongers provide excellent customer service. After speaking with Scott, I learned they also organize community-focused events, such as their recent Summer Soiree that benefitted the Rockland County Pride Center. If you're in the Nyack area, I highly recommend stopping by to sample their...