J & P Auto Repair Inc — Local services in Town of Oyster Bay

J & P Auto Repair is undoubtedly one of the most elite mechanic shop in the tri-state area. It is a challenge to put into words just how grateful I am to have stumbled upon such an exceptional and commendable group of mechanics. From the moment you step foot inside, you are greeted by a distinguished older Indian gentleman, while he may look intimidating, he is truly one of the nicest “gangsta” uncles I have met.

When you express your concerns to him and Shaji (29 years of experience) devote ample time to fully comprehend your issue. Subsequently, they present you with a comprehensive diagnosis and provide recommendations. What sets them apart is their commitment to finding parts that precisely meet your needs without straining your budget, never resorting to overselling. If they believe your brake pads still have considerable life left, they are forthright about it, never pressuring you into an unnecessary replacement.

Their authenticity was further attested when I entrusted them with my girlfriend's car. With limited knowledge about cars, she handed them a report from Pep Boys. To our astonishment, they deemed certain diagnoses excessive and unnecessary, focusing solely on the urgent requirements and offering significantly lower costs compared to Pep Boys. Undoubtedly, this establishment stands among the finest in town, fully deserving of its prestigious Carfax Top Rated...

I came in to get my serpentine belt replaced as it came off during heavy rain. They were busy but managed to squeeze me in before closing on weekend. Service was good and they were friendly. Saji, who is one of the owner I believe, worked on my car and replaced the belt. At the end, he said my tensioner belt was not good and needed to be replaced and would have to leave the car the shop until Monday since they were closing. I decided to take the car to my local mechanic who I trust and he said the tensioner belt was fine and didn't need to be replaced. I felt Saji tried to upsell and repair something that was fine. Due to this, I was left disappointed and with mixed feelings about this shop. They charged me $50 to replace the belt which was a good price so I appreciated that. But I would not bring my car here again unless I knew what needed to be repaired. Honesty goes a long way and I felt Saji was not being transparent and honest...

John the owner goes above and beyond for his clients! I got referred here by family and will never go to another mechanic for my Mercedes again. He is honest, punctual, respectful, professional, knowledgeable, kind, and fair with pricing. He will physically go under the car and show you exactly what needs to be done, and show you the same after the work is done.

I needed some routine maintenance done, and in an unrelated incident my vehicle ran into other issues. John stayed several hours past close time just to diagnose and fix the problem for me. This just goes to show what kind of a human being he is.

All the positive reviews are absolutely true and I witnessed it for myself. Now I know why some people travel from very far just to service their vehicle here.

Do yourself a favor and skip the dealership and any other indy you know of for all of your BMW/Mercedes needs and come to J&P...