T.J. Maxx — Local services in Town of Plattsburgh

I tried to return some items within the 30 day return period and was turned away by the manager on shift. I had purchased my items with a debit card and that card was cancelled due to a fraudulent charge. I informed the manager that my new card was linked to the same checking account as the previous one, but she still refused to even attempt a refund. I asked if I could get the refund in cash and they told me the only option was a gift card. I left and went to my local TJMaxx in Vermont and they issued the refund to my new card without any issues. They even told me they could refund the amount in cash if the new debit card didn’t work. Needless to say, the Plattsburgh TJMaxx does not put customers first and does not make any effort to address their...

First time shopping at this location. Selection was ok but I believe this must be an issue that most stores face nowadays. Lady at the jewelry counter seemed to be a little overwhelmed with a couple of people in line to check out as well as a couple others waiting to be helped. I was one of them. She seemed annoyed having to move the plexiglass around to be able to assist the customers, mentioning some surgery she had to go under or something… then she called for help even though there were no more than two other customers. Then help came and she was still complaining she has never seen the store THAT busy! Overall, not a pleasant experience at the jewelry...

I try to avoid this place because I am drawn to everything and I have issues with spending money on things that i dont really need. Supply does vary each time, though... at times there is a great selection.. but not always. For instance..I wanted to buy sunglasses as I had last year.. but selection was terrible..minimal choices and none for smaller faces.. and my daughter(19) tried to find cute sexyish pjs.. the only options were super tacky pieces for... well I dont know anyone that would buy or wear them. That being said, we never leave empty handed and my daughter did buy items for her dorm room again. And the cashiers are always really helpful...