COZY HOME FURNITURE AND MATTRESSES — Local services in Town of Poughkeepsie

My partner and I had the most remarkable experience shopping for a living room set at Cozy Home back in March 24’. We stumbled upon Cozy Home after seeing a sponsored ad on Instagram, and I am so glad we did - Haitham, the owner and salesperson, was absolutely amazing! He provided us with such genuine customer service and I felt like he truly cared about helping us make the right purchase.

To note, this was our first time shopping for living room furniture and we went to multiple stores that day back in February 24’. Even though we found a set we loved at a different store, Haitham's exceptional service made us want to give him the sale. When we returned a month later to Cozy Home, Haitham went above and beyond once again. He helped us figure out the perfect modular sectional for our space, taking all of our measurements and even mapping out our entire living room layout on his laptop. His dedication and expertise completely won us over, and we knew we had to make our purchase at Cozy Home.

It’s been several months now and let me tell you, the sectional we bought is absolutely incredible! It's a deep seat with the most comfortable, plump cushions. We couldn't be happier with our first living room purchase, and it's all thanks to Haitham and Cozy Home. I've attached some images of the modular sectional at the store, the layout we created with Haitham, and the sectional in our home. I'm beyond thrilled with the whole experience and I highly recommend Cozy Home and Haitham to anyone in search of top-notch customer service and...

Just wanted to share my wonderful experience shopping at Cozy Home. First off, everything in their store is hand made by skilled Amish craftsman, everything comes in over 100 different stains, their upholstery is all made in upstate NY using only the finest kiln dried hardwoods. They have over 1000 fabrics on all their 8 way hand tied frames including, tapestries, prints, plaids and solids. Moe and Haitham inspect each item individually and if it doesn't meet their 100 point criteria checklist for quality assurance then it gets rejected and put outside their building for needy people to come and take at no charge. This enables them to never deliver a flawed or damaged piece. They then personally deliver it to your home at no charge as long as you live in NY, NJ or CT.  No need to buy expensive service contracts here since everything has a free lifetime warranty. Moe and Haitham even offer a free yearly tune up where they come out to the house at no charge to tighten bolts and inspect for any naturally occurring flaws in the wood. If a flaw does occur then it is replaced at no charge for as long as you own the piece. They even go as far as to offer a refund up to 1000 days if you are unsatisfied for any reason including if you have to move. Stop in and see Moe and Haitham and discover how this locally owned 200 year old family business has been guiding customers through the difficult process of purchasing furniture like nobody else has ever...

When I find a good thing, I like to share that joy with others...Cozy Home Furniture is that and so much more. Initially I was just curious to see what this store had, given it was new and in a space where there were similar stores. My curiosity got the best of me and I went in with my mom. On entering you're greeted by the most amazingly inviting fragrance, which is not my usual experience in a Furniture store. We were greeted by Haitham whom we told we were just checking out what they had. He was very warm and invited us to let him or anyone know how they could help us further. All that quickly changed as we saw all the modern, exquisite pieces they had...all at affordable prices. We fell in love with a scratch resistant recliner, which drew us to a convertible sofa/storage bed...a rug and a new bed. He was more than accommodating in helping us explore even items we were not interested in purchasing; along with explanations on the variety of available fabric changes and accessories we could use to fit our new pieces in with the existing furniture we had at home. Oh, did I mention they had this amazing side table with glass top that not only serves as a table, but a built in speaker and wireless charger. We had to get one! All in all, this place is amazing and you won't walk out feeling disappointed. The conversation will feel like you're enjoying a gathering with great people who feel like you've known them your whole life. Go...