The employees are horrible, I asked for item they said it's should be in arts and crafts in the back of the store. I've never been in the store before and I don't really know what I was looking for, I was trying to match what I saw on the internet. I'm lost and walking and walking and they look at you and don't say Hello, Good Afternoon nothing. I went straight to the back and still didn't find it I got 2 or 3 aisles over and it was 3 or 4 of them just talking like I didn't exist until I said excuse me and the with the cart says it's around the corner we're the iron on letters are still like I'm suppose to know where that is. And we back talking like WTH. So when I got to the front to cash out the told the Customer Service Manager that her Co-workers are horrible. And I told I'm always on Google and I leave Good and Bad rates and Hobby Lobby is the WORST EVER. I was so pissed at their I forget to use my 40% coupon :( but I still celebrated my daughter's...
Read moreThe store is clean and "well" organized. Would be nice if signs hung from the ceiling telling you what the areas of the store are. And perhaps "maps" when you walk in?
This store is a mixed bag of "tricks." As a hobby store, it appears to be well stocked in some areas and others sparse. You have to shop carefully, some prices are good others not so good.
Their COUPON for 40% off works well on their retail priced items, however sometimes it is quite difficult to determine what's on sale and what's not on sale.
When you can find floor help, they are very helpful/knowledgeable - when you can find them.
Store could use floor scanners !!!!
(on-line search engine to locate store products is broken - it either returns some items, or no items.)
Store could use some computers so customers can search for stock (once search engine is fixed)?
Nice store to checkout and decide if it's one you would like to...
Read moreThey have very large selection of items, Almost everything us 40 or 50% Percent off, When u go pay they don't scan item they put it in manually, If your not paying attention the percentage doesn't come off, I purchased wax melts, 50% off it didn't wring up, I went back inside and asked an associate for help she had a big attitude and denied they where 50 % off i then went and showed her the bug red signe,she said if this signe,oh well its not,I said whatdi you mean she grabbed the signe and took it off, She said oh well thats not the price I said oh yes it is you have to give it to me fir that price, She had major attitude, she then says what you want to do I said I want my money back that u was over charged She said oh well then you need to return it and purchase again,I said no problem, She looked like she was gonna explode, Insane I like the huge variety just be carfull when...
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