H.L. Snyder & Sons Inc. — Local services in Town of Saugerties

BEWARE!!!! Snyder's used to be a good place for great appliances and super customer service that is no longer true. Things have really gone way down hill at this place! We were long term customers but in the last couple of years they have began routinely treating us very shabbily. Recently, they overcharged us by $200 above the quoted price and then argued about it with us even stooping to call nasty names! Their installation was actually the worst job that I have ever seen and we needed to pay someone else to come and do it properly!!! Whatever price and installation that you agree upon with them is apparently open to change at their discretion which is NO WAY TO DO BUSINESS. We always felt it was best to deal with local people and local businesses whenever possible. In this case, it was a HUGE MISTAKE to trust these charlatans! We would not go back to these con men especially when Lowe's and other places never behave like customers are disposable fools who exist...

Excellent service from start to finish! Snyder’s removed my old machines, and allowed time for my electrician to install a new electric service, as I wished to convert from gas to electric. My condo entrance has 17 stairs. Christian and his associate had no issues removing my old machines and delivering with install of my new GE machines. The team was very careful, neat, courteous and knowledgeable. Did I shop around, yes I did!, however Snyders was the most knowledgeable, accommodating and offered the best service. I am proud that I shopped local and chose the right business. You can always find appliances cheaper, however it’s the delivery, and customer service that counts! If you want the job done right, Snyder’s...

I recently bought a new Whirlpool refrigerator with French doors for $2320. Unfortunately, the alarm does not sound when the left hand door is ajar. HL Snyder would not allow an exchange or store credit (there certainly was no point in asking for a refund). A gentleman did come to the house and looked at the refrigerator: he recommended putting more water bottles on the door's shelf so it would be more likely to close shut. At least the boss was pleasant. He cheerfully suggested I call Whirlpool, and to let him know how it turned out. Do yourself a favor. The big well known chains employ lots of local folks. The selections are much larger (HL Snyder does not have much of a selection) and the...