The Waterside Spa at Diamond Mills — Local services in Town of Saugerties

One star goes to the contractor that made renovations and second star goes to the cleaning crew. Operations get zero star.

We have ordered over $800 treatment including two “deep tissue” massages and also one facial treatment. All of that was supposed to be a birthday present. Also on their webpage the establishment promised sauna, hot tub, soaking pool and cold plunge.

When we walked in the staff did not even bother to show us around. Massage was NOT a deep tissue (we both are athletes and know what deep tissue is supposed to be). Very weak massage. After the massages we wanted to enjoy the sauna and the rest of the facilities. We were very surprised to find sauna cold (we did tell them that we wanted to do sauna after the treatment). The lady who was at the front desk turned on the sauna seemingly being very annoyed with my request. The cold plunge had a lock on it. Hot tub was not turned off as well. And both hot tub and soaking tub had covers on it. Finally, there was a mess on the deck where facilities are.

We have talked to the manager and she took “mandatory gratuity” off the bill and gave us 15% discount. Overall we have payed over $700 for few hours of being there and our verdict is that this place absolutely not worth it even with that discount.

For all the fairness the facial treatment was good thought. Also their manager Christine was great and were trying her best to make things better for us. Unfortunately she did not have proper permissions to provide greater discounts because of the limitations of...

We had an absolutely lovely time celebrating our best friend’s 50th birthday at this spa. From start to finish, the experience was exceptional — Chris, the owner, went above and beyond to ensure every detail was perfect. His attentiveness and warm hospitality truly made the weekend unforgettable.

From the welcome mimosas to the luxurious spa services and incredible amenities, everything was thoughtfully curated. The massage services were outstanding, the pool was perfectly warm, and the sauna was pure bliss. We had a fantastic lunch at the beautiful Spa at the Barn Table and even picked up fun “Girls Trip” shirts in the gift shop to mark the occasion.

The white glove service, attention to detail, and overall atmosphere made this the perfect place to relax, connect, and celebrate. The facilities are beautiful and very clean; the view is gorgeous. Highly recommend visiting this spa if you are in the area. We are already looking forward to coming back for the next birthday celebration. A huge thank you to Chris for helping me plan this event and to his amazing team for making it...

What a delight! We (3 couples) went for an afternoon of relaxation. The place did not disappoint. The staff were friendly and attentive. They all went above and beyond to make our stay fun. The massage was amazingggg! The place was immaculate. Plenty of place to hang out. There is a huge deck overlooking the river where you can just soak in the sun. There is a sauna and spa pool and a cold plunge. I look forward to spending the day again to kayak or rent their boat and explore the waters. And yes! They have a cafe with healthy choices. If you're looking for a spot to relax alone, with a loved one or group of friends, this is the place. We also ended our evening with a dinner at the BlackBarn right at their hotel: The Diamond Mills.

If that's not enough and you have specific needs, Christine, the spa manager will cater to your requests. She is...