Worst customer service. This happened at 3:30 pm on August 19th. Checked out a few things, the bill was $170. I asked the person who checked out the items if there are any coupons, she said no. After I checked out, I read on the board that there was a coupon that gave $30 off $150. When I spoke to the âmanagerâ, she said the coupon is valid, when I asked why the cashier didnât know she said the cashier was just there for the day so she didnât know. The manager said that I need to go stand in the line again and she would give the coupon only if itâs asked, which I did. She never apologized or said sorry, she made me stand in line for another 15 minutes instead of offering to apply the discount. I asked if there was another âmanagerâ, which there was, and she was equally rude and unhelpful.
Ive seen numerous reviews related to the manager and I assume they are all talking about the same person. However it seems management is doing nothing to reprimand their employees. Disgusted and...
   Read moreConvenient located within Woodbury mall . I recently visited the Adidas store and had a mixed experience. The product range was decent, and the store was well-organized. However, the discounts were just averageânothing too exciting or different from what youâd find online or during regular sales.
What really brought the experience down was the billing process. It was quite slow, with decent wait times ! I always wish there were self checkout counters in these stores . I liked a couple of things but when I saw the billing queue I left it and didnât buy . It felt a bit understaffed at the checkout counter, which made the whole process more tedious than it should be.
Overall, itâs an okay place to shop if youâre not in a hurry and donât mind modest savings. 3...
   Read moreI order a pair of sneakers in the past and it was dirty upon arrival and they wouldnât do anything about it. The white soles were stained brown. I thought it was a one time coincidence. So I was eyeing this jacket and ended by buying it the next time around. For me, I loved it because it was apart of their new sustainable products and it looked very cool. Upon washing it the whole zipper broke and it was not able to zip without a zipper pull. This all happened before I even wore the jacket for the first time. I called customer service and they told me to coordinate a solution with the outlet and the staff at the outlet wanted nothing to do with it. Terrible store, had faith in the brand for so long and loved it their stuff. Never...
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