Staples — Local services in Town of Yorktown

Ms. Saquiah makes all the difference!

I have lived in Yorktown Heights for 25+ yrs and have been to this particular store many times for children's school supplies and projects. I have always found the store neat & clean and the staff willing to be helpful (most of the times). After all, is not this what one expects, why bother writing a five star review?

It is for Ms. Saquiah. If you happen to be dropping off a UPS package or need help with print services, you can't help but run into Ms. Saquiah. What an amazing person! Always smiling and always helpful with a super positive attitude focused on efficiency.

Most recently, I visited the store to get my son's tri-fold presentation printed. I gave wrong print dimensions which was not noticed until the day before his presentation. Thinking that the print dept. made an error, I called the store and happened to talk with Ms. Saquiah. She was super busy and told me she will call back in an hour which she did. It turns out the mistake was min and not the store's, however, she told me not to worry and drop by to re-print the presentation using correct dimensions. When I visited the store, she was busier than God, however, she welcomed me with a great smile. While working with another customer, she started my print job and had it ready in no time. It is extremely rare to come across individuals like her. I feel that her leadership has transformed the whole local Staples team.

I wish to congratulate the store owner and the management team for finding and hiring such a great asset. I hope she stays with the...

I had to go over 10 minutes drive when I want to come to this store, I wish is one closer by me buy it is ok. I like how all is set up and the espace you have to walk in the aisles give you the experience of peac, calm you need to enjoy looking for what you need for your office. They have almost all we need for the office and no matter you want to come fast and furious to pick up something and leave I sure you will find it. Paper of course, tons....I can go over all they have but the experience of no have to see it on the screen and wonder how it will look or feel made my day to come here. The lady at the shift after 6pm is totally super nice I never saw a woman smile and be happy from the time you lunch your stuff to pay until you leave, very nice experience y to have a nice person at the register or any place. It is a tall woman in case you will.not.missi...

I went to print one page from their computer. It was giving me issues and said something was loading for a solid 2 minutes and they charge by the minute. I asked the employee for help a couple times for other things while she was sitting in her chair chit chatting with someone on the other side of the counter, which is fine.However, when the computer got stuck on the page that just kept loading I asked her if she could come over to help so she could see what I was talking about. She just kept telling me ddifferent solutions that I wasn't sure what she was talking about. It was so beyond frustrating that she couldn't be bothered to just come over to the computer to help me. I ended up spending 3 dollars and left with nothing. It was just unreal, she just could not be bothered to help. Never again will I go to this staples. Just horrible...